Hi friends! Are you looking for an exciting opportunity in customer service? Tech Mahindra is hiring passionate individuals to join their dynamic team as Customer Support Associates. If you have a knack for problem-solving and excellent communication skills, this could be the perfect role for you!
Customer Support Associate at Tech Mahindra
Job Overview
| Job Role | Customer Support Associate |
|---|---|
| Company | Tech Mahindra |
| Qualification | Any Graduation (6 Months of Experience can also apply) |
| Experience | 0 – 1 years |
| Salary | 1.5 – 2.5 Lacs P.A. |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Good communication skills in English and any one of the regional languages (Hindi, Kannada, Malayalam, or Tamil) |
Job Summary
The Customer Support Associate role at Tech Mahindra involves handling customer inquiries and providing exceptional service. You will be the first point of contact for customers, ensuring their queries are addressed promptly and effectively. This position not only offers a chance to enhance your communication skills but also the opportunity to work in a vibrant team environment.
Responsibilities
- Manage inbound customer calls and provide accurate information.
- Explain products and services efficiently.
- Handle queries, surveys, and feedback calls.
- Assist in resolving customer problems and inquiries.
- Maintain a positive relationship with customers at all times.
Requirements
- Proficiency in English and good communication skills in at least one regional language (Hindi, Kannada, Malayalam, or Tamil).
- Prior experience in a customer support role is preferred.
- Able to work in a voice process environment.
- Must be willing to work from the office.
- Immediate joiners are preferred.
- Please note that there is no cab facility provided.
How to Apply
To apply for the position, please follow these simple steps:
1. Click the Application Link Provided below.
2. Fill out the required application form with your details.
3. Submit the form and keep an eye on your email for further instructions regarding the recruitment process.
Important Links
FAQs
1. What educational qualifications do I need for this position?
You should have a degree in any field, and those with at least 6 months of experience are welcome to apply.
2. Is this position applicable for freshers?
Yes, freshers with good communication skills can apply for this role, but prior experience is preferred.
3. What is the work schedule like?
This is a full-time role with 5 days of working, offering rotational week-offs and purely day shifts.
4. Where will the interview take place?
The interview is scheduled at Pranava’s One Building, 5th floor, opposite Irrum Manzil Metro Station, Hyderabad.
Don’t miss out on this amazing opportunity to advance your career with Tech Mahindra as a Customer Support Associate!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.