Hi friends, are you looking for an exciting work-from-home opportunity that allows you to utilize your communication skills in both English and Hindi? Tech Mahindra is currently hiring for a Customer Support Associate position. This is a fantastic chance for both experienced professionals and freshers to join a reputable company in the BPO industry!
Tech Mahindra: Your Next Career Move
Job Overview
| Job Role | Customer Support Associate (Voice Process in Hindi & English) |
|---|---|
| Company | Tech Mahindra |
| Qualification | Higher Secondary (12th Pass and Graduates welcome) |
| Experience | 0 – 5 years |
| Salary | ₹20,583 for freshers; ₹23,053 for experienced |
| Job Type | Contractual |
| Location | Remote (Hiring office located in Kolkata) |
| Skills/Requirements | Excellent communication in Hindi and English, no major MTI, BPO experience preferred |
Job Summary/Overview
The position of Customer Support Associate at Tech Mahindra entails resolving customer queries through voice calls. This role uniquely offers flexible working hours in a 24/7 environment, making it appealing for candidates looking to balance personal commitments while engaging in a meaningful career.
Responsibilities & Requirements
- Address customer inquiries via voice calls effectively and professionally.
- Work on a contractual basis until October 31st, with the possibility of extension based on performance.
- Must have excellent verbal communication skills in both Hindi and English.
- Freshers and individuals with a minimum of six months BPO experience are both encouraged to apply.
- The age limit for applicants is 40 years.
- Availability to work in rotational shifts up to 10 hours a day.
- Candidates should have a stable internet connection (minimum 20 Mbps).
How to Apply
Interested candidates should follow these steps to apply:
- Click the application link provided below.
- Email your required documents to the HR representative, Shreya, at sg001126047@techmahindra.com.
- Attach the following documents:
- System configuration snapshot
- Photo of your Wi-Fi setup
- Photo of your power backup (Inverter or Generator)
- Net speed test result (20 MBPS or above)
- Noise-canceling USB headset type A
- Aadhaar Card (front and back)
- A clear selfie with your Aadhaar Card
- Your updated CV
- Only complete applications will be processed.
- If your profile qualifies, you will receive an assessment via email for the final interview round.
FAQs
- What is the start date for the job? Immediate joiners are preferred.
- Is prior experience required? While 6 months of BPO experience is preferred, freshers can also apply.
- What are the working hours? Rotational shifts are available, requiring a commitment of up to 10 hours a day.
- How will the selection process work? It includes an HR round via video call, a typing test, and a final round over Google Meet.
Important Links
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.