Hi friends, are you on the lookout for an exciting career opportunity? Foundever is hiring for the International Voice Process in Hyderabad! Join a dynamic team where you can enhance your skills while providing exceptional customer service.
Foundever – International Voice Process Associate
Job Overview
| Job Role | International Voice Process Associate |
|---|---|
| Company | Foundever |
| Qualification | Minimum 10+2 (undergraduates eligible) |
| Experience | 0 – 5 years |
| Salary | 2.75 – 3.5 Lacs P.A. |
| Job Type | Full Time, Work from Office |
| Location | Hyderabad |
| Skills/Requirements | Strong verbal communication in English, willingness to work night shifts |
Job Summary/Overview
We are in search of a dedicated International Voice Process Associate to provide top-tier customer service to our international clientele. This role is all about engaging effectively with customers, resolving queries, and ensuring satisfaction. If you’re someone who thrives in fast-paced environments and has a passion for helping others, this position at Foundever could be your next career move!
Key Responsibilities
- Deliver professional customer support via voice, addressing inquiries, complaints, and product/service information.
- Ensure resolution of customer issues promptly while maintaining high satisfaction levels.
- Keep up-to-date with product details and services to provide accurate and effective solutions.
Eligibility Criteria
- Freshers or individuals with prior experience in BPO/voice process roles are encouraged to apply.
- Minimum educational qualification: 10+2 (undergraduates are eligible).
- Strong verbal communication skills in English are mandatory.
- Willingness to work night shifts is essential.
Perks & Benefits
- Performance Incentives: Attractive monthly and quarterly bonuses that recognize and reward your contributions.
- Comprehensive Health Coverage: Health insurance and essential benefits to ensure your well-being.
- Convenient Transportation: Complimentary two-way transportation for a hassle-free commute.
Interview Process
- HR Screening
- Online Assessment
- Manual Voice Assessment
- Operations Interview
How to Apply
If you’re excited about this opportunity and believe you fit the criteria mentioned above, please follow these steps to apply:
- Click the Application Link Provided below.
- Walk-in for an interview at our Hyderabad office located at Cyber Pearl Block 2, Ground Floor.
Important Links
FAQs
1. What are the working hours for this position?
The role primarily involves night shifts, ensuring you can balance your daytime commitments.
2. Is prior experience necessary?
No, freshers are welcome to apply! Experience in BPO or voice processes is an added advantage.
3. What benefits does Foundever offer?
We provide performance incentives, health insurance, and convenient transportation.
4. Where is the job located?
The position is based in Hyderabad at Cyber Pearl, Hitech City.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Take the leap into your career with Foundever! We look forward to having you on our team.