Hi friends! Are you on the lookout for work-from-home opportunities? Look no further! Zomato has released exciting positions in their Startek Chat & Voice process for freshers and experienced candidates alike. This role promises a chance to enhance your communication and customer service skills while working from the comfort of your home.
Zomato Work From Home Jobs 2026
| Job Role | Details |
|---|---|
| Startek Chat & Voice Process | Zomato |
| Qualification | 12th Pass |
| Experience | 0 – 2 years |
| Salary | Not disclosed |
| Job Type | Full-Time |
| Location | Remote |
| Skills/Requirements |
|
Job Summary/Overview
In the Startek Chat & Voice process at Zomato, you will primarily assist clients through chat and voice support, addressing their inquiries and ensuring they have an outstanding customer experience. This role is specifically designed for individuals eager to develop valuable skills while enjoying the convenience of remote work.
Key Responsibilities
- Handle customer inquiries professionally via chat and voice support.
- Resolve customer complaints efficiently and ensure prompt resolutions.
- Provide accurate information about products, services, and order-related issues.
- Maintain records of customer interactions in the CRM system.
- Work collaboratively with team members to meet performance standards.
- Manage customer conversations with empathy and professionalism.
- Be adaptable to rotational shifts, including weekends as required.
Skills Required for Startek Chat & Voice Process
- Strong communication skills in English (both spoken and written).
- Good typing skills and proficiency with computers.
- Ability to multitask and manage time effectively.
- Strong problem-solving abilities.
- Positive attitude towards customer service and team collaboration.
How to Apply
To take advantage of this exciting opportunity, please follow these steps:
1. Click the link under the Important Links section below.
2. Prepare your resume highlighting relevant experience and skills.
3. Send your resume to the email address provided in the application link.
Important Links
Mail to: arpitatripathi.1@startek.com
FAQs – Zomato Remote Jobs 2026
- What skills are required for the Startek Chat & Voice Process role at Zomato? Candidates should exhibit strong communication skills, proficiency in computer usage, and a customer-focused attitude.
- What are the key responsibilities of the Startek Chat & Voice Process role for Zomato? Responsibilities include handling customer chats and calls, resolving inquiries, providing accurate information, and maintaining service quality.
- Is prior work experience required for the Startek Chat & Voice Process role at Zomato? No prior experience is necessary; freshers are encouraged to apply.
- What are the working hours for this position? The role requires flexibility to work in rotational shifts, including weekends if necessary.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites. The hiring process will adhere to the company’s official protocol.
Don’t miss this golden opportunity to work with Zomato!