Hi friends! Are you looking for an exciting opportunity to work from home with a leading company? Teleperformance is hiring Customer Support Representatives, and this could be your chance to join a dynamic team!
Customer Support Representative at Teleperformance
| Job Role | Details |
|---|---|
| Company | Teleperformance |
| Qualification | Graduation Not Required |
| Experience | 0 – 2 years |
| Salary | 1.5 – 1.75 Lacs P.A. |
| Job Type | Full-Time, Permanent |
| Location | Remote (Delhi/NCR) |
| Skills/Requirements | Customer Support, Technical Support, Typing Skills, Communication |
Job Summary/Overview
At Teleperformance, we’re excited to offer an engaging role as a Customer Support Representative. Your primary responsibilities will involve assisting customers with their inquiries, resolving technical issues, and ensuring a positive customer experience, all from the comfort of your home. This position stands out due to its flexible work environment and competitive salary package.
Responsibilities/Requirements
- Provide exceptional customer support through voice interactions.
- Troubleshoot and resolve technical queries efficiently.
- Maintain a typing speed of 30 words per minute with 90% accuracy.
- Work in rotational night shifts with 6 days a week and 1 week off.
- Own a personal computer that meets the specified requirements.
- Possess good communication skills in English and Hindi, both spoken and written.
- Freshers are welcome; experienced candidates must have a minimum of 6 months’ relevant experience.
- A camera and internet speed of at least 50 Mbps are essential.
- Mandatory usage of a compatible USB headset with noise-cancellation features.
How to Apply
To join the Teleperformance family, follow these simple steps:
1. Click the Application Link Provided below.
2. Ensure your resume highlights your skills and experience.
3. Submit your CV to the email address provided.
4. Prepare for an HR interview followed by an Ops & Client interview and necessary assessments.
Important Links
FAQs
1. What are the working hours for this position?
The working hours include 6 days a week with rotational night shifts.
2. Is prior experience necessary for applying?
No, freshers can apply; however, experienced candidates should have a minimum of 6 months in a similar role.
3. What are the technical requirements for this role?
You need a personal computer with a Core i3 7th Gen processor, 8GB RAM, a webcam, a minimum internet speed of 50 Mbps, and a USB headset.
4. Where is the company located?
Teleperformance has its hiring office located in Delhi/NCR.
This job is a great opportunity for those looking to gain experience in customer support within a reputable organization while enjoying the flexibility of remote work. Don’t miss out on this chance to enhance your career with Teleperformance!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.