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Tech Mahindra: Your Gateway to a Rewarding Career
Job Overview
| Job Role | Voice Process Associate |
|---|---|
| Company | Tech Mahindra |
| Qualification | Graduation not mandatory |
| Experience | 0 – 1 years |
| Salary | 12.5K – 14K in hand |
| Job Type | Full-time, Temporary/Contractual |
| Location | Remote / Kolkata |
| Skills/Requirements | Excellent communication in English & Hindi, Technical setup (i5/AMD Ryzen 5, 10GB RAM) |
Job Summary/Overview
Tech Mahindra is hiring for the position of Voice Process Associate, where you will engage with customers via voice calls to deliver exceptional service and support. This remote job is especially appealing due to its flexibility and the opportunity to work in a respected company with a strong reputation in the BPM/BPO industry.
Key Responsibilities
- Handle voice process tasks while working from home.
- Communicate effectively with customers in English and Hindi.
- Ensure customer satisfaction by providing timely responses and solutions.
- Participate in various interview rounds including HR Screening and Versant assessments.
- Maintain performance standards and adhere to company protocols.
Requirements
- Excellent verbal communication skills in both English and Hindi.
- A computer or laptop with a minimum of i5 or AMD Ryzen 5 processor and at least 10GB RAM.
- Windows 10 operating system and a reliable Wi-Fi connection of a minimum 20 mbps speed.
- Power backup and a USB headset for optimal communication.
- No formal graduation required; freshers are welcome to apply.
How to Apply
To seize this exciting opportunity, simply follow these steps:
- Click the Application Link Provided below.
- Fill out the application form with your details.
- Prepare for the interview rounds, including HR screening and Versant tests.
- Await confirmation from the Tech Mahindra team about your application status.
Important Links
Frequently Asked Questions (FAQs)
1. Do I need a specific degree to apply?
No, graduation is not mandatory. However, having strong communication skills is essential.
2. What is the salary structure for this role?
The salary ranges from 12.5K for freshers to 14K in hand for candidates with one year of experience, contingent on securing a Versant score of 3 or above.
3. Can I work from anywhere?
Yes! This is a work-from-home position, allowing you to work remotely as long as you have the necessary technical setup.
4. What tools will I need to perform this job effectively?
You will need a computer or laptop with specific hardware requirements, a stable internet connection, and a USB headset for communication.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.