Hi friends! If you’re seeking a new opportunity in the exciting world of customer service, Tech Mahindra is currently hiring for their International Voice Process position in Hyderabad. This role offers a chance to engage with international customers, providing solutions and ensuring satisfaction while enjoying great benefits.
Tech Mahindra: International Voice Process Job Opportunity
| Job Role | International Voice Process Associate |
|---|---|
| Company | Tech Mahindra |
| Qualification | HSC, Undergraduates, Graduates, and Postgraduates |
| Experience | 0 – 5 years |
| Salary | 2.25 – 5 LPA |
| Job Type | Full-Time, Permanent |
| Location | Bahadurpally, Hyderabad |
| Skills/Requirements | Excellent communication in English, comfortable working in night shifts |
Job Summary/Overview
Tech Mahindra is looking for enthusiastic individuals to join their team as International Voice Process Associates. The successful candidates will handle inbound calls from international clients, resolving queries and ensuring a seamless customer experience. What makes this role exciting? You’ll gain invaluable experience in a fast-paced environment while enjoying the support and growth potential offered by a leading company in the IT sector.
Responsibilities
- Manage inbound calls for international customers and efficiently resolve queries.
- Deliver exceptional service using clear and professional communication.
- Aim for first-call resolution and prioritize customer satisfaction.
- Work comfortably in rotational night shifts (5 days a week with 2 rotational offs).
Requirements
- Education: HSC, Undergraduates, Graduates, or Postgraduates.
- Experience: Open to both freshers and experienced candidates.
- Strong communication skills in English (verbal for voice, written for chat).
- Must not be pursuing regular education.
How to Apply
- Click the Application Link Provided below.
- Prepare your resume with your details and ensure to mention ‘Akhil’ for the walk-in interview.
- Bring a printed copy of this information to the interview.
Important Links
FAQs
1. What are the working hours for this role?
The role requires working night shifts aligned with UK timings, typically five days a week.
2. Is prior experience required for freshers?
No, both freshers and experienced candidates are welcome to apply.
3. What is the salary range for this position?
Freshers can expect a salary between 2.4 LPA to 3.5 LPA, while experienced candidates can earn up to 5 LPA.
4. Where is the walk-in interview being held?
The interview will take place at Tech Mahindra’s Bahadurpally location in Hyderabad.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.