Hi friends! Are you looking for an exciting opportunity in the international voice process? Join Sutherland, a leading company in customer support, where your communication skills can truly shine.
Sutherland – Explore Career Opportunities in International Voice Process
| Job Role | International Voice Process – Customer Support |
|---|---|
| Company | Sutherland |
| Qualification | Any Graduate |
| Experience | 0 – 2 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Hyderabad (Manikonda) |
| Skills/Requirements |
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Job Summary/Overview
At Sutherland, we are hiring for the role of International Voice Process – Customer Support. This position involves engaging with customers, addressing concerns, and providing detailed information on our services and products. What makes this opportunity unique is the chance to be part of a globally recognized team dedicated to delivering exceptional customer experiences.
Responsibilities
- Listen to customers’ concerns and resolve complaints through call, email, and chat.
- Provide comprehensive explanations of services and products.
- Handle customer returns and complaints efficiently.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Graduation is mandatory.
- Strong verbal communication skills are essential.
- Preferred typing speed is 35 WPM with a minimum accuracy of 90%.
- Previous experience in customer support is a plus.
- Willingness to work from the office and during night shifts.
- Must be located within a 25 km radius of the work location.
How to Apply
To take the next step in your career with Sutherland, follow these simple steps:
1. Click the Application Link Provided below.
2. Fill out the application form with your details.
3. Walk-in candidates, please mention “Jahnavi HR” at the top of your resume.
4. For any questions, feel free to contact HR Jahnavi at (6281655585).
Important Links
FAQs
1. What is the job role?
The job role is focused on customer support through an international voice process, where representatives assist customers via calls, emails, and chats.
2. Is there a specific qualification required for the role?
Yes, a graduation degree is mandatory for this position.
3. What are the working hours?
The role requires flexibility to work from the office and may include night shifts.
4. How many openings are available for this position?
Currently, there are 60 openings available for the International Voice Process.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.