Hi friends! Are you looking to kickstart your career in customer support while working from home? Sutherland is excited to announce an opening for the position of International Voice Process Executive. This role offers an opportunity to engage with international clients and develop valuable communication skills—all from the comfort of your home.
Sutherland – International Voice Process Executive
Job Overview Table
| Job Role | International Voice Process Executive |
|---|---|
| Company | Sutherland |
| Qualification | Undergraduate or Graduate |
| Experience | 0 – 2 years |
| Salary | 1.5 – 3.75 Lacs P.A. (Freshers: 17k, Experienced: 25k) |
| Job Type | Full-Time, Permanent |
| Location | Remote (Office located in Hyderabad) |
| Skills/Requirements | Excellent Communication, Adaptability, Basic Computer Skills |
Job Summary
As an International Voice Process Executive at Sutherland, you’ll play a crucial role in handling inquiries and resolving issues for international clients through various communication platforms such as phone, email, and chat. This position stands out due to its flexibility and the opportunity to engage with clients from different cultural backgrounds, enhancing your professional experience.
Responsibilities
- Handle inquiries: Resolve issues for international clients via phone, email, and chat.
- Effective communication: Maintain professional and empathetic communication across different time zones.
- Product knowledge: Provide accurate information regarding products, services, and policies.
- CRM tools: Utilize CRM systems effectively.
- Fluency: Ensure fluent English communication in both voice and chat.
- Technical knowledge: Familiarity with basic technical support may be beneficial.
How to Apply
To apply for this exciting opportunity, follow these simple steps:
1. Click the Application Link Provided below.
2. Prepare your updated resume highlighting relevant skills and experiences.
3. Contact HR Swetha at 9030168276 or via email at swetha.h@axisservice.co.in to express your interest.
4. Immediate joiners are preferred, so don’t hesitate!
FAQs
- What is the salary package for freshers and experienced candidates? The salary for freshers is around 17k, while experienced individuals can earn approximately 25k.
- Is prior experience required for this role? No prior experience is required, although having some experience in customer support may be advantageous.
- What is the shift timing for this position? This role involves a Night Rotational Shift as the company serves international clients.
- Where is the company located? Sutherland has its office in Hyderabad, but this position is remote.
Important Links
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Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.