Hi friends! Are you on the lookout for a rewarding work-from-home opportunity? Startek (Aegis Customer Support Services Pvt. Ltd.) is currently seeking enthusiastic individuals to join their team as Customer Care Executives. If you possess excellent communication skills and are eager to assist others, this could be the perfect role for you!
Join Startek as a Customer Care Executive
| Job Role | Customer Care Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | Graduate & Undergraduate |
| Experience | 0 – 5 years |
| Salary | 1.5-1.75 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Remote (Hiring Office in Lucknow) |
| Skills/Requirements | Excellent communication, Laptop with minimum 8 GB RAM & Windows 10 |
Job Summary
As a Customer Care Executive at Startek, you will be responsible for addressing delivery partner queries and resolving issues over the phone. This role is perfect for both freshers and experienced individuals, offering on-the-job training and a supportive work environment focused on delivering excellent customer service.
Key Responsibilities
- Manage and resolve delivery partner queries using effective communication skills.
- Provide support and troubleshooting assistance via phone.
- Participate in required evaluations and assessments during the hiring process.
- Work within a defined shift of 9 hours, incorporating breaks efficiently.
Eligibility Criteria
- Excellent communication skills in English.
- Open to both graduates and undergraduates.
- Permanent work-from-home opportunity.
- Freshers and experienced candidates are welcome.
- A laptop with at least 8 GB RAM and Windows 10 is essential.
- Wi-Fi is mandatory for tasks.
- Availability for a 6-day workweek with 1 rotational day off.
How to Apply
To apply for the Customer Care Executive position with Startek, follow these steps:
1. Click the application link provided below.
2. Fill out the application form accurately and completely.
3. Prepare for the rounds of interviews, which include HR Evaluation, Operations Evaluation, Versant Test, and Client Evaluation.
Important Links
FAQs
1. What is the salary for the Customer Care Executive position?
The salary ranges from 1.5 to 1.75 Lacs P.A.
2. Is experience necessary to apply for this job?
No, the position is open to both freshers and experienced candidates.
3. What equipment do I need to have for this job?
You must have a laptop with a minimum of 8 GB RAM and Windows 10, along with a stable Wi-Fi connection.
4. What does the work schedule look like?
You are expected to work 9-hour shifts, which include 8 hours dedicated to production and 1 hour for breaks, with a 6-day workweek and 1 rotational day off.
In conclusion, join an innovative team at Startek (Aegis Customer Support Services Pvt. Ltd.) where every associate plays a crucial role in shaping the customer experience! If you have what it takes, don’t hesitate to apply today.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.