Hi friends, are you looking for an exciting opportunity to work from home while providing exceptional customer care? If so, Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring Customer Care Executives and you might just be the perfect fit!
Startek Customer Care Executive – Blended Work from Home
| Job Role | Customer Care Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | Graduate & Undergraduate |
| Experience | 0 – 5 years |
| Salary | 2 – 2.25 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Remote (Hiring Office: Lucknow) |
| Skills/Requirements | Excellent communication skills, laptop with minimum 8 GB RAM & Windows 10, Wi-Fi, customer service experience. |
Job Summary/Overview
As a Customer Care Executive with Startek, you will be the backbone of customer interactions, addressing queries and resolving issues through phone, chat, and email. This role is perfect for those who enjoy helping others and thrive in a fast-paced environment. If you’re looking to kickstart your career in customer service, this position offers a unique blend of challenges and rewards!
Responsibilities
- Handle customer inquiries through multiple channels including phone, chat, and email.
- Resolve issues efficiently while maintaining a high level of customer satisfaction.
- Work collaboratively with team members to enhance the customer experience.
- Participate in training sessions and self-development activities.
- Meet performance goals and deadlines as set by management.
Requirements
- Excellent communication skills, both verbal and written.
- Graduates and undergraduates are encouraged to apply.
- Must have a laptop with at least 8 GB RAM and Windows 10.
- Reliable Wi-Fi connection is mandatory for remote work.
- Open to fresher candidates as well as those with prior experience.
- Ability to work in a 9-hour shift, including 1 hour dedicated to breaks.
How to Apply
To get started with your application process, follow these simple steps:
- Click the Application Link Provided below:
- Fill out your details accurately in the online form.
- Submit your resume and any other required documents.
- Prepare for rounds of interviews, including HR and operations evaluations.
- Stay proactive and check your email for updates on your application status.
FAQs
- What is the work schedule for this position?
The shifts are 9 hours long, including 1 hour for breaks, and you will have one rotational week off.
- Is this position open to fresh graduates?
Yes, both freshers and candidates with prior experience can apply.
- What qualifications are required?
No specific degree is necessary; graduates and undergraduates are welcome to apply.
- What equipment is required for this job?
You will need a laptop with a minimum of 8 GB RAM and Windows 10, along with a reliable Wi-Fi connection.
Important Links
For interested candidates, please use the following link to apply:
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.