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Hi friends, are you on the lookout for a rewarding remote job opportunity? Startek (Aegis Customer Support Services Pvt. Ltd.) is excited to announce openings for Customer Care Executives to handle the Blinkit blended process. If you possess excellent communication skills and are ready to work in a dynamic environment, this might be the perfect fit for you!
Customer Care Executive – Startek
| Job Role | Details |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | Undergraduate/Graduate |
| Experience | 0 – 5 years |
| Salary | ₹17,000 – ₹20,000 CTC/month |
| Job Type | Full-time |
| Location | Remote |
| Skills/Requirements | Excellent English & Hindi communication, laptop with 8GB RAM, Windows 10 |
Job Summary/Overview
Startek is seeking dedicated Customer Care Executives to address customer inquiries through various channels including calls, chats, and emails for the Blinkit process. This role not only promises a competitive salary but also offers the flexibility of working from home, making it an attractive option for job seekers.
Responsibilities
- Assist customers with inquiries via calls, chats, and emails.
- Address and resolve issues related to orders, delays, refunds, and replacements.
- Keep precise records of calls and case updates while adhering to productivity standards.
- Collaborate with internal teams for effective issue resolution.
- Ensure customer satisfaction by providing professional assistance.
Requirements
- Proficient communication skills in both English and Hindi.
- Educational background: Undergraduate or Graduate (in any stream).
- Freshers and experienced candidates are welcome to apply.
- Possession of a laptop/desktop with a minimum of 8GB RAM and Windows 10.
- A reliable Wi-Fi connection is essential.
- Willingness to work in 24/7 rotational shifts (9 working hours including an hour break).
- Availability for six working days with one rotational week off.
- On-the-job training provided, along with certification post-training.
Interview Process
- Initial HR evaluation
- L1 Operations evaluation
- L2 Operations round
- Ambition test
- Final client evaluation
How to Apply
- Click the Application Link Provided below.
- Submit your application and ensure all details are accurate.
- Prepare for potential interviews by reviewing the job responsibilities and your relevant experience.
- Stay updated on your application status.
FAQs
1. What are the working hours?
The role requires working in 24/7 rotational shifts, with 9 working hours inclusive of breaks.
2. Do I need experience to apply?
Both freshers and experienced candidates can apply for this position.
3. Is training provided for new employees?
Yes, on-the-job training is provided along with a certification after training completion.
4. What is the salary range for this role?
The salary for the Customer Care Executive position ranges from ₹17,000 to ₹20,000 CTC per month.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.