Hi friends! Are you looking for an exciting opportunity in customer support? Startek (Aegis Customer Support Services Pvt. Ltd.) is currently hiring for the position of Customer Support Executive. If you possess excellent verbal communication skills in Hindi and English and have your own laptop with reliable Wi-Fi, this could be the perfect fit for you!
Customer Support Executive at Startek (Aegis Customer Support Services Pvt. Ltd.)
Job Overview
| Job Role | Customer Support Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | Undergraduate Eligible |
| Experience | 0 – 1 years |
| Salary | CTC: 18-19k, Take-home: 14-15k |
| Job Type | Full Time, Permanent |
| Location | Remote (Hiring office located in Jaipur) |
| Skills/Requirements | Excellent verbal skills in Hindi and English, Laptop and reliable Wi-Fi |
Job Summary/Overview
The Customer Support Executive role at Startek is your gateway to a dynamic career in customer service. You’ll be responsible for handling email and voice communications for the Blinkit process, all while working in rotational shifts of nine hours. What makes this position particularly appealing is the competitive salary package and additional benefits such as quarterly bonuses and PF & ESIC provisions.
Responsibilities & Requirements
- Communicate effectively with customers via email and voice.
- Work in rotational shifts, including night shifts.
- Maintain high levels of customer satisfaction.
- Possess excellent verbal communication skills in both Hindi and English.
- Have your own laptop and reliable Wi-Fi connection.
- Understand that there are no leaves for the first 90 days of employment.
- Be prepared for rotational week-off without festival leaves.
How to Apply
If you are enthusiastic about joining the Startek team, the application process is simple:
1. Click the Application Link Provided below.
2. Submit your resume as instructed.
3. Follow any further instructions communicated from our HR team.
FAQs
Q1: What is the minimum qualification required for this role?
A1: Candidates with an undergraduate background are eligible to apply for this position.
Q2: What are the working hours?
A2: The role involves rotational shifts of nine hours, including night shifts.
Q3: Is there any probation period?
A3: Yes, there are no leaves permitted for the first 90 days from joining.
Q4: What is the salary structure like?
A4: The CTC ranges from 18-19k, with a take-home pay of approximately 14-15k and additional quarterly bonuses.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.