Hi friends! Are you looking for an exciting opportunity in customer support? Startek is on the lookout for motivated individuals to join their team as Customer Support Executives. This role is excellent for both freshers and experienced professionals, offering a dynamic work environment and diverse career progression.
Startek: Customer Support Executive
| Job Role | Customer Support Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | 10+2 (No Backlogs) |
| Experience | 0 – 2 years |
| Salary | 2.25 – 3.25 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Bengaluru (ITPL) |
| Skills/Requirements | Excellent communication, problem-solving skills, and attention to detail |
Job Summary/Overview
As a Customer Support Executive at Startek, you will engage with customers through chat, assist them with queries, and ensure their experience is positive and satisfying. Whether you are a fresher or someone with past experience in a BPO setting, this role offers a fantastic platform to elevate your career while being an integral part of a global customer experience solutions provider.
Responsibilities
- Engage with customers via chat and deliver accurate information.
- Resolve customer queries, complaints, and issues promptly.
- Maintain a positive and professional attitude throughout interactions.
- Document customer interactions accurately within the system.
- Follow communication scripts and compliance standards.
- Meet productivity and customer satisfaction benchmarks.
- Escalate complex issues to appropriate teams when necessary.
Eligibility Criteria
- Minimum educational qualification of 10+2 (no backlogs).
- Freshers are welcome to apply.
- Experience in BPO International Chat or Background Verification is a plus.
- Strong verbal and written communication skills.
- Good interpersonal skills and attention to detail.
- Strong problem-solving abilities.
How to Apply
To apply for this exciting opportunity, follow these steps:
- Click the Application Link Provided below.
- Submit your updated resume.
- Ensure to mention any prior experience in relevant processes.
- Be ready for the interview on the specified dates.
Interview Process
- HR Screening
- Operations Round
- Salary Discussion
Important Links
For more details and to submit your application, please APPLY NOW.
FAQs
- 1. What is the working schedule for this role?
The role operates in rotational shifts with five working days per week. - 2. Are there benefits apart from salary?
Yes, employees are eligible for quarterly bonuses and free 24/7 transportation. - 3. Is prior experience necessary to apply?
No, freshers are encouraged to apply! - 4. What are the company’s values?
Startek emphasizes merging people, technology, and data to enhance customer experiences.
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.