Hi friends, are you ready to kickstart your career with one of India’s leading IT and BPO companies? Infosys is currently hiring freshers and early-career professionals for multiple roles including Process Executive, Senior Process Executive, and Process Specialist. This is an excellent opportunity for anyone looking to build a career in customer service, technical support, and service management operations.
Infosys Job Opportunities
| Job Role | Process Executive / Senior Process Executive / Process Specialist |
|---|---|
| Company | Infosys |
| Qualification | Any Graduate |
| Experience | 0 – 4 Years |
| Salary | 2.4 – 5.5 LPA depending on the position |
| Job Type | Full-time |
| Location | Pune |
| Skills/Requirements | Excellent communication, customer service orientation, flexibility for night shifts |
Job Summary
The roles available at Infosys are primarily focused on delivering superior customer service and technical support. Successful candidates will have the opportunity to engage with clients, resolve their queries, and ensure a high standard of service quality. A structured environment in Pune awaits you, whether you’re a fresher or have previous experience in the BPO sector.
Responsibilities
As a part of the Infosys team, your key responsibilities will include:
- Providing first-level customer support via voice channels.
- Diagnosing and troubleshooting technical issues.
- Escalating unresolved problems to higher support levels.
- Documenting service requests and resolutions accurately.
- Ensuring a professional communication environment.
- Participating in regular training sessions to enhance skills.
Requirements
To be eligible for the role, candidates must meet the following criteria:
- Strong command of English.
- Willingness to work in 24×7 rotational shifts.
- Commitment to complete all required training programs.
- Flexibility to work in a full-time office setting.
How to Apply
Applying for a position at Infosys is simple! Here’s how you can get started:
- Click the Application Link Provided below.
- Visit the official Infosys Careers site.
- Search for Job ID: PROGEN-EXTERNAL-231838 or the job title.
- Complete your application by submitting your resume and required details.
Important Links
FAQs
- What is the expected salary? The salary varies based on the role, starting from 2.4 LPA for freshers to 5.5 LPA for more experienced candidates.
- What shifts will I work? The role involves working in 24×7 rotational shifts, including night shifts.
- Is work from home an option? No, this position is strictly work from the office.
- Do I need prior experience? Freshers can apply, but experience in customer service is a plus.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Get ready to embark on an exciting journey with Infosys!