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Hi friends! Are you looking to kickstart your career with a dynamic company? Foundever is currently seeking passionate individuals for their International Voice Process team in Hyderabad. This opportunity is perfect for those eager to provide excellent customer service while enjoying benefits and performance incentives.
Join Foundever as an International Voice Process Associate
| Job Role | Details |
|---|---|
| International Voice Process Associate | Foundever |
| Qualification | 10+2 (Undergraduates eligible) |
| Experience | 0 – 5 years |
| Salary | 2.75-3.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Excellent English communication, customer service skills, willingness to work night shifts |
Job Summary/Overview
At Foundever, we are on the lookout for a motivated International Voice Process Associate who will play a key role in delivering outstanding customer service to our international clients primarily through voice support. This position is unique as it offers a vibrant work environment with ample opportunities for personal and career growth while focusing on customer satisfaction.
Key Responsibilities
- Deliver professional customer support via voice, addressing inquiries, complaints, and providing product or service information.
- Resolve customer issues quickly, aiming for high satisfaction rates and first-call resolution.
- Stay informed on product details to provide accurate information and effective solutions to clients.
Eligibility Criteria
- Open to freshers or individuals with prior experience in BPO/voice roles.
- Minimum educational qualification: 10+2 (undergraduates are welcome).
- Strong verbal communication skills in English are mandatory.
- Must be willing to work in night shifts.
Perks & Benefits
- Performance Incentives: Enjoy bonuses based on your performance.
- Comprehensive Health Coverage: Access health insurance and other essential benefits.
- Convenient Transportation: Two-way transportation is provided for easy commuting.
Interview Process
- HR Screening
- Online Assessment
- Manual Voice Assessment
- Operations Interview
How to Apply
To become a part of the Foundever family, follow these steps to ensure your application process is smooth:
- Click the Application Link Provided below.
- Walk into our office from Monday to Saturday between 11:30 AM and 4:30 PM at Cyber Pearl, Hitech City, Hyderabad.
Important Links
FAQs
- What qualifications are needed for the role? A minimum of 10+2 is required; undergraduates may also apply.
- Is previous experience required? Freshers and individuals with up to 5 years of experience in BPO/voice processes are welcome.
- What are the working hours? The role involves working night shifts.
- Are there any benefits? Yes, performance incentives and comprehensive health coverage are provided, along with transportation.
This is an excellent opportunity to advance your career with Foundever, a recognized leader in the customer experience industry. Don’t miss your chance to become part of a great team!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
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