Hi friends! Are you a recent graduate looking to kickstart your career in a dynamic work environment? Firstsource is currently seeking fresh talent for the International Voice Process role in Hyderabad. Join a company that values its people and offers great opportunities for growth!
Fresher Graduate – International Voice Process at Firstsource
Job Overview
| Job Role | International Voice Process |
|---|---|
| Company | Firstsource |
| Qualification | Graduate Fresher |
| Experience | 0 years |
| Salary | 2.5-2.75 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Customer Service, Voice Process, Fluent in English |
Job Summary/Overview
As a customer service agent at Firstsource, you will be the first point of contact for customers needing assistance. In this role, you will respond to queries, providing effective solutions and enhancing customer experience. The position not only emphasizes communication skills but also highlights the value of personal interactions.
Key Responsibilities
- Respond promptly to customer inquiries and provide accurate information.
- Assist customers in problem-solving and resolving issues effectively.
- Maintain a positive and friendly demeanor with each interaction.
- Follow up with customers to ensure their satisfaction.
- Keep records of customer interactions and feedback.
Skills and Requirements
- Graduates with excellent communication skills, especially fluent in English.
- Ability to handle customer queries with a positive attitude.
- Strong problem-solving abilities.
- Willingness to work in a rotational shift schedule.
- Team player with a proactive approach to work.
How to Apply
If you’re excited to start your career with Firstsource, follow these simple steps to apply:
- Click the application link provided below.
- Submit your updated resume, ensuring to mention “Nawaz Khan” as the HR contact at the top.
- Prepare for the walk-in interview scheduled from May 26 to May 30, between 11:00 AM – 2:00 PM at the location given.
FAQs
1. What are the working hours for this role?
The position requires rotational shifts and a 5-day work week.
2. Is it necessary to have experience to apply?
No, this role is open to fresh graduates, so experience is not required.
3. Where is the job located?
The job is based at BSR Builders LLP IT SEZ, Nanakramguda Village, Hyderabad.
4. Will there be training provided for this role?
Yes, Firstsource offers training to equip you with the necessary skills for the job.
Important Links
For further information and to submit your application, APPLY NOW.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
