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Cognizant Walk-In International Voice Process
| Job Role | International Voice Process |
|---|---|
| Company | Cognizant |
| Qualification | Any Graduate |
| Experience | 0 – 3 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Excellent Communication, Proficient in English & Basic Hindi, Computer Skills |
Job Summary/Overview
Cognizant is on the lookout for talented individuals to join their international voice process team. This role involves working in customer service, focusing on managing listings with high accuracy and ensuring customer satisfaction. If you have a knack for communication and problem-solving, this position could be the perfect match for you!
Responsibilities
- Maintain moderation of listings with an accuracy of over 98%.
- Complete tasks within defined Service Level Agreements (SLA) and Turnaround Time (TAT).
- Track and assess your own performance, making necessary improvements based on business requirements.
- Ensure that accurate information is presented in navigation systems such as Google Maps.
- Aim for 100% user satisfaction and work to eliminate client escalations.
Requirements
- Exceptional verbal and written communication skills in English and basic Hindi.
- Proficient in computer usage and MS Office.
- A typing speed of at least 30 words per minute.
- A solid understanding of geography and navigation skills.
- A proactive approach to identifying areas of opportunity and communicating them effectively.
- Flexibility to work various shifts based on business needs.
- Ability to apply theoretical knowledge in practical scenarios.
How to Apply
To apply for this exciting opportunity, please follow this process:
- Click the Application Link Provided below.
- Fill out the required information in the application form.
- Prepare for the interview by reviewing your communication skills and relevant knowledge.
- Attend the walk-in interview on the specified date and time.
Important Links
For more details and to apply, please APPLY NOW.
FAQs
- What is the interview date and time?
The walk-in interview is scheduled for 25th November, from 9:30 AM to 12:30 PM. - Is prior experience required for this position?
No, freshers with good communication skills may apply along with experienced candidates. - What should I bring to the interview?
Please bring a copy of your resume, a valid ID proof, and any certifications that showcase your skills. - What is the work environment like at Cognizant?
Cognizant offers a supportive work environment aimed at fostering growth and development.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.