Hi friends! Are you a recent graduate looking to kickstart your career in Information Technology? Capgemini is excited to announce its Exceller Hiring 2025 for the Contact Support Group (CSG) role. This is an excellent opportunity for freshers to join a global leader in consulting, technology services, and digital transformations.
Capgemini Exceller Hiring 2025 | Contact Support Group (CSG)
| Job Role | Details |
|---|---|
| Company | Capgemini |
| Qualification | Any 3-year Graduate/Diploma |
| Experience | Freshers |
| Salary | ₹3.25 LPA |
| Job Type | Full-time |
| Location | Noida |
| Skills/Requirements | Technical support, customer service, problem-solving skills |
Job Summary/Overview
The Exceller Hiring Program by Capgemini focuses on bringing fresh graduates into the IT workforce, specifically in the Contact Support Group (CSG). The role involves providing top-notch IT support while managing and resolving customer queries. This opportunity not only offers a competitive salary of ₹3.25 LPA but also provides a chance to develop valuable skills in a dynamic environment.
Key Responsibilities
As a member of the Contact Support Group at Capgemini, you will engage in various responsibilities that include:
– Offering technical support through various channels such as phone, chat, or email.
– Prioritizing and managing IT tickets effectively to ensure timely resolutions.
– Utilizing analytics to enhance the overall customer experience.
– Assisting customers with internet connectivity issues and password resets.
– Collaborating with different teams for more complex issues.
– Ensuring professional and empathetic customer service at all times.
Educational Qualifications
To be eligible for this role, candidates should meet the following criteria:
– Must possess any 3-year full-time degree or diploma (e.g., BA, BSc, BCom, BCA, BBA).
– Graduation Year: 2025 batch only.
– Consistent academic performance is required.
– Must have an active DigiLocker account and an Aadhaar-linked mobile number.
– Flexibility to work in rotational shifts (24×7) and willingness to relocate if needed.
How to Apply
Ready to embark on your journey with Capgemini? Here’s how to apply:
1. Click the Application Link Provided below.
2. Create or log in to your Superset account.
3. Search for “Capgemini Exceller Hiring – Contact Support Group (CSG)”.
4. Review the job details carefully.
5. Fill in the required personal and academic information.
6. Upload your most recent resume and submit your application.
FAQs
1. What is the salary for the CSG role at Capgemini?
The salary for the role is ₹3.25 LPA, which includes a fixed component and an initial joining bonus.
2. Can recent graduates from any field apply?
Yes, any graduate or diploma holder from a three-year program can apply.
3. What are the working hours for this position?
The position requires flexibility to work in rotational shifts, including nights and weekends.
4. Is there a specific application deadline?
Yes, the application deadline is set for 31st October 2025 at 11:59 PM.
Important Links
With the fantastic opportunities that Capgemini offers, including a collaborative work culture and extensive training resources, this role is perfect for anyone eager to start a career in IT. Don’t miss out on this wonderful chance to grow and make a difference in an industry-leading company!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.