Hi friends, are you looking to jumpstart your career in customer service? BigBasket is on the hunt for passionate Customer Support Associates to join their dynamic team in Hyderabad. This is a great opportunity to be part of India’s largest online grocery store while developing your skills in a fast-paced environment.
Customer Support Associate at BigBasket
| Job Role | Details |
|---|---|
| Job Role | Customer Support Associate |
| Company | BigBasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 years |
| Salary | 2 – 2.5 Lacs P.A. |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad, Ameerpet |
| Skills/Requirements | Good communication skills, Team Player, Flexible for rotational shifts |
Job Summary/Overview
As a Customer Support Associate at BigBasket, you will be the first point of contact for customers, addressing their queries and ensuring their satisfaction. This role is perfect for individuals who possess strong communication skills and enjoy problem-solving. With the unique opportunity to work in a hybrid model, you will gain valuable experience in customer service while enjoying the flexibility of working from home after the initial training period.
Responsibilities/Requirements
– Provide exceptional customer service by addressing inquiries over calls.
– Resolve customer issues efficiently and effectively.
– Exhibit flexibility for rotational shifts, working between 06:00 AM to 11:45 PM.
– Possess a typing speed of 20 to 25 words per minute.
– Maintain a positive attitude and team spirit.
– Must be aged below 30 years.
– Freshers and candidates with BPO experience are welcome to apply.
How to Apply
To apply for this exciting opportunity at BigBasket, follow the steps below:
1. Click the Application Link Provided below.
2. Prepare your resume highlighting your relevant skills and experience.
3. Visit our office for a walk-in interview from Monday to Saturday between 11:00 AM and 4:00 PM.
Interview Details
Join us for interviews at the following location:
BigBasket
7-1-618/ATC/506, 507, 508, 5th Floor,
Aditya Trade Centre, Ameerpet,
Hyderabad, Telangana 500016.
(For directions, use this location link)
Don’t forget to contact Megha at +91-9511921087 via WhatsApp for any queries!
FAQs
Q1: What languages are required for this position?
A1: You should be proficient in English and one of the following language pairs: Hindi & Telugu, Hindi & Marathi, or Hindi & Bengali.
Q2: What is the salary range for this position?
A2: The salary for freshers ranges from 2 to 2.5 Lacs per annum along with benefits like PF and ESIC.
Q3: Is prior experience necessary?
A3: No, freshers are welcome to apply, as well as candidates with experience in the BPO sector.
Q4: Are there any age restrictions for the position?
A4: Candidates should be below 30 years of age to qualify for this role.
Important Links
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Join the BigBasket family today and kick-start your career in customer service! Don’t miss out on this incredible opportunity!