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Hi friends! Are you looking to kickstart your career in customer service? Bigbasket is on the hunt for enthusiastic Customer Support Associates to join their dynamic team in Hyderabad! This is an excellent opportunity for freshers and candidates with BPO experience to take on a role that focuses on resolving customer issues and ensuring satisfaction.
Join Bigbasket as a Customer Support Associate
Job Overview
| Job Role | Customer Support Associate |
|---|---|
| Company | Bigbasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 years |
| Salary | 2 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, Ameerpet |
| Skills/Requirements | Good communication skills, Team player, Flexible for rotational shifts |
Job Summary/Overview
As a Customer Support Associate at Bigbasket, your main responsibility will be to assist customers over calls, addressing their issues and ensuring they receive top-notch service. This role is perfect for individuals who enjoy interacting with people and are looking to develop their skills in a fast-paced environment. With the potential for hybrid work arrangements after initial training, this position offers unique flexibility.
Responsibilities/Requirements
- Interact with customers over phone calls to resolve their queries and enhance satisfaction.
- Follow established procedures to handle customer issues effectively.
- Communicate clearly and professionally with customers from different regions.
- Exhibit good teamwork and a positive attitude toward work.
- Be flexible to work rotational shifts between 6:00 AM and 11:45 PM.
- Typing speed of at least 20 to 25 words per minute.
- Age limit of 30 years for candidates applying.
- Strong communication skills in English, Hindi, and Telugu (or Marathi/Bengali).
How to Apply
If you are excited about becoming a part of the Bigbasket family, follow these steps to apply:
1. Click the Application Link Provided below.
2. Prepare your updated resume mentioning your qualifications.
3. Attend the walk-in interviews scheduled from 17th March to 24th March, between 11:00 AM and 4:00 PM at the given address.
4. Bring a valid ID proof for verification.
Important Links
FAQs
Q1: Is this position only for experienced candidates?
A1: No, Bigbasket welcomes freshers and applicants with 0-4 years of experience.
Q2: What languages do I need to know?
A2: Good communication in English, Hindi, and Telugu (or Marathi/Bengali) is required.
Q3: Where is Bigbasket located for interviews?
A3: The walk-in interviews will take place at 7-1-618/ATC/506, 507, 508, 5th Floor, Aditya Trade Centre, Ameerpet, Hyderabad, Telangana.
Q4: What are the working hours?
A4: The working shifts will be rotational between 6:00 AM and 11:45 PM.
In conclusion, this role at Bigbasket provides a fantastic jumping-off point for your career in customer service, with an attractive salary and great working conditions. Don’t miss your chance to be part of this rapidly growing company!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
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