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Hi friends, are you looking for an exciting opportunity in customer service? Bigbasket, India’s largest online grocery store, is on the hunt for enthusiastic Customer Support Associates to join their dynamic team. This hybrid role offers freshers an attractive salary package and the chance to grow in a thriving e-commerce environment.
Customer Support Associate at Bigbasket
| Job Role | Details |
|---|---|
| Company | Bigbasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 years |
| Salary | 2 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, Ameerpet |
| Skills/Requirements | Good communication, Team player, Flexible for rotational shifts, Typing speed of 20-25 WPM |
Job Summary/Overview
As a Customer Support Associate at Bigbasket, your primary responsibility will be to interact with customers via calls, addressing their issues and ensuring satisfaction. This position is perfect for those eager to develop their communication skills in a supportive environment where customer service excellence is a priority.
Responsibilities and Requirements
- Provide high-quality customer service by resolving inquiries and problems over the phone.
- Communicate effectively with customers in English, Hindi, and Telugu (or Marathi/Bengali).
- Adapt to a flexible work schedule with rotational shifts between 06:00 AM to 11:45 PM.
- Maintain a typing speed of 20 to 25 WPM.
- Collaborate with team members and exhibit a positive attitude.
- Age limit: 30 years and below.
- Freshers are welcome, but B-tech, MBA, and PG freshers are not eligible.
How to Apply
To apply for this exciting position at Bigbasket, please follow these steps:
1. Click the Application Link Provided below.
2. Prepare your resume highlighting your relevant skills and experiences.
3. Attend the walk-in interview scheduled from January 6th to January 9th, between 11:00 AM to 4:00 PM.
4. Go to the following location:
BigBasket, 7-1-618/ATC/506, 507, 508, 5th Floor, Aditya Trade Centre, Ameerpet, Hyderabad, Telangana 500016.
5. Contact Meghana via WhatsApp at 9511921087 for any inquiries.
Important Links
FAQs
- What prior experience is required for this role?
Freshers or candidates with up to 4 years of experience in the BPO sector may apply. - Is there a specific language requirement?
Yes, candidates must be proficient in English, Hindi, and either Telugu, Marathi, or Bengali. - What are the working hours?
You will need to be flexible for rotational shifts between 06:00 AM and 11:45 PM. - Are there any benefits provided?
Yes, the position offers PF, ESIC, and internet allowance.
Why Choose Bigbasket?
Working at Bigbasket means being part of a company that prioritizes customer service and employee satisfaction. With over 25,000 products and a user-friendly shopping experience, you’ll have the opportunity to help customers with their grocery needs from the comfort of their homes.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Seize this chance to join a reputed company like Bigbasket and make a difference in the world of customer service!
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