Hi friends! Are you looking for an exciting opportunity to kickstart your career in customer service? Look no further! Bigbasket is on the hunt for enthusiastic Customer Support Associates to join their dynamic team. This role is perfect for those who have a passion for helping others and providing top-notch service.
Customer Support Associate at Bigbasket
| Job Role | Company |
|---|---|
| Customer Support Associate | Bigbasket |
| Qualification | Experience |
|---|---|
| 10+2, Diploma, Degree (No B-Tech, MBA, or PG Freshers) | 0 – 4 years |
| Salary | Job Type |
|---|---|
| 2 – 2.5 Lacs P.A. | Full-Time, Permanent |
| Location | Skills/Requirements |
|---|---|
| Hyderabad, Ameerpet | Good communication skills, Team player, Flexible for shifts, Typing speed of 20-25 WPM |
Job Summary/Overview
The Customer Support Associate position at Bigbasket involves engaging with customers over the phone to address their queries and ensure their satisfaction. In this role, you will gain invaluable experience in the fast-paced e-commerce sector, while enjoying a flexible work environment.
Key Responsibilities:
- Handle customer inquiries through calls, resolving issues efficiently.
- Consistently ensure customer satisfaction by following established procedures.
- Collaborate effectively as part of a team.
- Adapt to rotational shifts as needed, covering hours from 6:00 AM to 11:45 PM.
- Maintain a minimum typing speed of 20-25 words per minute.
Requirements:
- Strong communication skills in English and one or more regional languages (Hindi, Telugu, Marathi, or Bengali).
- A positive attitude and a commitment to customer service.
- Must be a team player, willing to collaborate with others.
- Age limit of 30 years.
How to Apply
Ready to take the plunge? Here’s how you can apply:
1. Click the Application Link Provided below.
2. Walk in for an interview from Monday to Saturday, between 10 AM to 4 PM at the Bigbasket office located at:
M/s BigBasket
7-1-618/ATC/506, 507, 508, 5th Floor,
Aditya Trade Centre, Ameerpet,
Hyderabad, Telangana 500016.
3. If you prefer, send your CV via WhatsApp at +91-9511921087 (please note that calls will not be answered).
FAQs
1. What qualifications do I need to apply?
You need to have completed at least 10+2. We do not accept B-Tech, MBA, or PG Freshers.
2. Is this a remote work opportunity?
The first 3 months are work from the office for training, followed by a hybrid work model.
3. What are the working hours for this job?
Working hours are rotational, between 6:00 AM to 11:45 PM.
4. Are there any benefits offered?
Yes, benefits include PF, ESIC, and an internet allowance.
Important Links
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Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.