Hi friends, are you on the lookout for a fantastic opportunity in the customer service domain? Ayka Communication is excited to announce openings for the position of Customer Support Executive in the Amazon process, focusing on both voice and chat support. Join us in Hyderabad, Kolkata, or Bengaluru and kickstart your career with a reputable company today!
Ayka Communication – Customer Support Executive Hiring
| Job Role | Customer Support Executive (Voice & Chat) |
|---|---|
| Company | Ayka Communication |
| Qualification | Any Graduate with relevant customer service experience |
| Experience | 0 – 5 years |
| Salary | 2 – 6 Lakhs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, Kolkata, Bengaluru |
| Skills/Requirements | Customer service experience, Hindi & English communication skills |
Job Summary
As a Customer Support Executive with Ayka Communication, you will play a pivotal role in providing premium chat and voice services for our telecom enterprise. This position offers flexibility, growth opportunities, and the satisfaction of helping customers with their queries.
Responsibilities
- Engage with existing and prospective customers via chat and voice.
- Gather customer information and relevant data accurately.
- Ask pertinent questions to understand customer needs.
- Resolve customer queries related to products and services swiftly.
- Work in a rotational shift schedule with 5 working days and 2 days off.
Requirements
- Mandatory graduate degree with relevant chat/voice customer service experience.
- Fluency in Hindi & English is essential.
- Willingness to work in rotational shifts, including weekends.
- Ability to travel independently if required.
- A positive attitude and eagerness to assist customers.
How to Apply
If you’re excited about this opportunity, here’s how to get started:
1. Click the application link provided below.
2. Prepare your updated resume highlighting your relevant experience.
3. Submit your application and await further communication from our HR team.
Important Links
FAQs
1. What are the working hours for this role?
The working hours are rotational, with 5 working days and 2 days off.
2. Is prior experience in customer service necessary?
Yes, candidates must have relevant chat/voice customer service experience.
3. What languages are required for this position?
Fluency in Hindi and English is mandatory for communication with customers.
4. Can fresh graduates apply for this position?
Yes, fresh graduates are welcome to apply as long as they have relevant customer service experience.
Additional Information
Don’t miss out on this amazing opportunity to join a dynamic team committed to customer success. Reach out to our HR team for any queries at:
- Rohini – 9682310738 (Bengaluru)
- Prajakta – 9860262231 (Hyderabad)
- Anushka – 8017698565 (Kolkata)
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Ready to take the next step in your career? Apply now and become part of the Ayka Communication team!