Hi friends! Are you looking to kickstart your career in the customer service industry? Sutherland is currently hiring for an exciting opportunity in the International Voice Process. This position is perfect for enthusiastic individuals who want to make a difference in customer support while growing their professional skills.
Sutherland: Your Gateway to a Thriving Career in Customer Support
Job Overview
| Job Role | International Voice Process – Customer Support |
|---|---|
| Company | Sutherland |
| Qualification | Any Graduate |
| Experience | 0 – 2 years |
| Salary | Not Disclosed |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad (Manikonda) |
| Skills/Requirements | Excellent communication, typing speed, customer handling skills |
Job Summary
As a member of the Sutherland team, you will excel in providing exceptional customer support through various channels, including call, email, and chat. Your primary focus will be to address customer concerns while delivering detailed information about our services. This role not only offers a vibrant work environment but also presents opportunities for personal and professional growth.
Responsibilities
- Listen attentively to customers’ concerns and effectively resolve complaints.
- Provide detailed explanations of services or products to customers.
- Communicate with customers via call, email, and chat.
- Deliver exceptional customer service and maintain a positive experience.
- Work collaboratively with team members to enhance customer satisfaction.
Requirements
- Strong verbal communication skills are essential.
- Typing speed of 35 WPM with 90% accuracy is required.
- Experience in customer handling is preferred.
- Flexibility to work from the office and night shifts is necessary.
- Must reside within a 25 km radius of the workplace.
- Graduation is mandatory.
How to Apply
Ready to take the next step in your career? Here’s how you can apply:
1. Click the Application Link Provided below.
2. Fill out the necessary details in the application form.
3. Walk-in for interviews at Sutherland Global Services, Survey No- 1, 6, Uppal – Ramanthapur Rd, Hyderabad, Telangana, during the specified dates (2nd February – 7th February) from 10:30 AM to 2:30 PM.
4. Ensure to mention “Jahnavi HR” at the top of your resume.
FAQs
- What is the location of the job? The job is based in Hyderabad, specifically in Manikonda.
- What is the interview schedule? Interviews are scheduled from 2nd February to 7th February from 10:30 AM to 2:30 PM.
- Do I need prior experience for this role? No, this position is open to candidates with 0 to 2 years of experience.
- What are the working hours? Candidates should be flexible to work night shifts as required.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.