Hi friends! If you’re looking to kickstart your career in customer service, Bigbasket is on the hunt for enthusiastic individuals to join their team as a Customer Support Associate. This role offers an exciting opportunity to help customers resolve issues and guarantee satisfaction while enjoying the perks of working from home after training.
Customer Support Associate at Bigbasket
Job Overview Table
| Job Role | Customer Support Associate |
|---|---|
| Company | Bigbasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 years |
| Salary | 2 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, Ameerpet |
| Skills/Requirements | Good communication skills in English, Hindi & Telugu (or Marathi/Bengali), team player, flexible for rotational shifts |
Job Summary/Overview
Bigbasket is actively seeking vibrant Customer Support Associates who excel in communication and teamwork. The role involves interacting with customers over the phone to resolve issues promptly, ensuring a high level of customer satisfaction. With a salary of 2 LPA for freshers and a hybrid work model, this position is both rewarding and flexible.
Key Responsibilities
- Engage with customers via phone calls to address their concerns and provide solutions.
- Follow established procedures to ensure effective problem resolution.
- Maintain a high standard of customer service to uphold Bigbasket’s reputation.
- Coordinate with the team to enhance operational efficiencies.
- Adapt to rotational shifts as per business requirements.
Requirements
- Strong communication skills in English, Hindi & Telugu (or English, Hindi & Marathi/Bengali).
- A collaborative and positive attitude towards work.
- Willingness to work in shifts between 06:00 AM to 11:45 PM.
- Typing speed of 20 to 25 WPM.
- Age limit: Up to 30 years.
How to Apply
The application process is straightforward:
1. Click the Application Link Provided below.
2. Attend walk-in interviews from Monday to Saturday between 11:00 AM to 4:00 PM.
3. Bring your resume and necessary documents to the following address:
Bigbasket
7-1-618/ATC/506, 507, 508, 5th Floor,
Aditya Trade Centre, Ameerpet,
Hyderabad, Telangana 500016.
FAQs
- What qualifications are required for this position?
Any qualification from 10+2, diploma, or degree is accepted. However, B-tech, MBA, and PG freshers are not eligible. - What is the working model?
The first 3 months will require working from the office for training, after which you can work from home. - Is this position suitable for freshers?
Absolutely! Bigbasket welcomes freshers along with candidates with experience in the BPO sector. - What are the language requirements?
You should be fluent in English, Hindi, and either Telugu, Marathi, or Bengali.
Important Links
To apply for this exciting role, please click here: APPLY NOW
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.