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Hi friends! Are you looking for an exciting career opportunity in technical support? [24]7.ai is on the hunt for passionate individuals to join our International Technical Support Associate team in Hyderabad. If you have a knack for helping others and possess strong communication skills, this may be the perfect role for you!
International Technical Support Associate at [24]7.ai
| Job Role | International Technical Support Associate |
|---|---|
| Company | [24]7.ai |
| Qualification | Intermediate (10+2)/Diploma (10+3) |
| Experience | 0-4 years |
| Salary | ₹19,000 to ₹39,000 |
| Job Type | Full-time, Permanent |
| Location | Hyderabad (Uppal) |
| Skills/Requirements | Strong verbal communication, customer service skills, ability to work in rotational shifts |
Job Summary/Overview
At [24]7.ai, we’re seeking an International Technical Support Associate who will play a vital role in providing exceptional customer support via phone and electronic communications. This position is appealing due to its dynamic work environment and the opportunity to work with the latest AI-driven technologies in the customer service sector.
Key Responsibilities
- Provide outstanding customer support through effective communication channels.
- Resolve technical issues while maintaining high customer satisfaction standards.
- Demonstrate excellent analytical and troubleshooting capabilities.
- Multitask and coordinate effectively to handle various tasks simultaneously.
- Evaluate situations judiciously and suggest effective solutions.
- Adapt to rotational shift work, including midnight shifts.
Requirements
- Intermediate (10+2) or Diploma (10+3) required.
- 0-4 years of experience in a similar role.
- Age range: 18 to 37 years.
- Willingness to work from the office and flexibility in work hours.
- Educational certificates must be submitted.
- Locational requirement: Candidates must live within 23 km of the office.
- Immediate joiners are preferred based on company requirements.
How to Apply
Are you excited to embark on this career journey? Here’s how you can apply:
- Click the Application Link Provided below.
- Complete the application form with accurate information.
- Prepare for the interview process, which includes various assessment rounds.
Important Links
FAQs
1. What qualifications do I need?
You need at least an Intermediate (10+2) or a Diploma (10+3) to be considered for this role.
2. Is prior experience necessary?
No, we welcome applications from candidates with 0-4 years of experience.
3. What are the working hours?
You will be required to work in rotational shifts, including possible midnight shifts.
4. Are there any perks included?
Yes, there are benefits including 2-way transportation, medical insurance for you and your dependents, and an STW allowance for male employees.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.