Hi friends, are you ready to start a rewarding career in the aviation industry? Kerala Aviation Services Private Limited (KASPL) is excited to announce the recruitment of 516 Customer Service Agents (CSA) for various airports in Kerala. This is an excellent opportunity for freshers and young professionals eager to step into a challenging and fulfilling role in one of India’s most dynamic sectors. This article includes all the essential details regarding eligibility, application process, selection criteria, and more.
Kerala Airport Ground Staff Recruitment 2025 – 516 CSA Vacancies Available!
Job Overview
| Job Role | Customer Service Agent (CSA) |
| Organization/Company | Kerala Aviation Services Private Limited (KASPL) |
| Number of Vacancies | 516 |
| Salary | ₹20,000 – ₹25,000 per month |
| Job Type | Full-time, Government-affiliated |
| Location | Cochin, Thiruvananthapuram, Kannur, Kozhikode airports |
| Qualification | 10+2 or equivalent, 10th + ITI |
| Experience | Freshers are welcome |
Join the rapidly growing aviation sector of India by applying for the Customer Service Agent position at KASPL.
Eligibility Criteria
Educational Qualification
Candidates must meet the following educational criteria:
– Minimum qualification: 10+2 (Intermediate) or equivalent from a recognized board.
– ITI certification holders (10th + ITI) are also eligible.
– No prior aviation diploma or specialized training is needed for this role.
Age Limit
– Candidates must be aged between 18 and 30 years as of the last date of application.
– No age relaxation is applicable.
Gender Eligibility
– Both male and female candidates are eligible to apply.
Experience
– Freshers are welcome; no prior work experience in aviation or customer service is required.
Selection Process
The selection process for the CSA position consists of four main stages:
1. Written Examination (Objective Type)
2. Personal Interview
3. Medical Fitness Test
4. Final Selection & Issuance of Joining Letters
Weightage:
– Written Test: 70%
– Interview: 30%
Note: Candidates passing the written test will be required to undergo mandatory training, for which a fee must be paid before the interview.
Written Exam Details
The written examination will evaluate candidates on various fronts, including general awareness, reasoning, English language skills, and basic aviation knowledge.
Exam Pattern
– Duration: 90 minutes
– Total Questions: 100
– Marks: 100 (Each question carries 1 mark)
– Type: Objective (Multiple Choice Questions)
– Negative Marking: None
– Medium: English
Syllabus Breakdown
1. General Awareness (25 marks): Covers Indian history, geography, current affairs, computer knowledge, etc.
2. Aptitude & Reasoning (25 marks): Includes logical reasoning, number series, and puzzles.
3. English Language (25 marks): Tests grammar, comprehension, and vocabulary.
4. Aviation Knowledge (25 marks): Focuses on Indian civil aviation and airport-related terms.
Exam Centers
The examination will be conducted in the following cities:
Within Kerala
– Cochin
– Thiruvananthapuram
– Kannur
– Kozhikode
Other Cities
– Chennai
– Madurai
– Hyderabad
– Visakhapatnam
– Bengaluru
Important Note: Once selected, the exam center cannot be changed.
Important Dates
– Start of Online Applications: 06 May 2025
– Last Date to Apply: 22 June 2025 (up to 11:59 PM)
– Admit Card Release: To be announced
– Date of Written Examination: To be announced
– Result Declaration: Within 15 days of the examination
Application Process – Step-by-Step
Candidates interested in applying should follow these steps:
1. Visit the official website of KASPL.
2. Click on the “Recruitment 2025 – Apply Now” section.
3. Fill in the online application form with accurate details.
4. Upload a recent passport-sized photograph and required documents.
5. Pay the non-refundable application fee of ₹360 online.
6. Review your application before submission.
7. Submit the form and save the acknowledgment for future reference.
Note: Once submitted, no corrections can be made. Apply early to avoid technical issues.
Training & Medical Test
Candidates who qualify for the written test must undergo a mandatory training program and a medical examination to ensure they meet the required health standards for the CSA role.
General Instructions
– Ensure you meet all eligibility conditions before applying.
– Use a valid email ID and mobile number for communication.
– No travel allowances will be provided for exams or interviews.
– Mobile phones and electronic devices are not allowed in the examination hall.
– Original documents must be presented at the interview.
– Misinformation may lead to disqualification.
Caution – Fraud Alert
Be wary of unauthorized agents making fraudulent offers related to job opportunities at KASPL. The organization does not charge any fees and has not authorized any third parties for recruitment. Report any suspicious activity immediately.
Why Choose This Job?
Working as a Customer Service Agent at KASPL comes with numerous benefits:
– Competitive Salary: Earning between ₹20,000 and ₹25,000 per month.
– Aviation Industry Entry: Start a career in an expanding sector.
– Openness to Freshers: No prior experience or specific qualifications required.
– Inclusivity: Open to both male and female applicants.
– Merit-Based Selection: Transparent and straightforward hiring process.
Frequently Asked Questions (FAQs)
1. Is aviation-related certification mandatory?
No, an aviation diploma or certificate is not required.
2. Is there negative marking in the written exam?
No, there is no negative marking.
3. Can freshers apply for the CSA post?
Yes, freshers who meet the eligibility criteria are encouraged to apply.
4. Is the application fee refundable?
No, the ₹360 application fee is non-refundable.
5. Can I apply if I only have 10th + ITI?
Yes, those with 10th + ITI are eligible to apply.
Contact Information
Helpline Number: 9810973977
Available: Monday to Saturday, 9:00 AM to 5:00 PM
Email ID: [email protected]
Important Links
– APPLY NOW
– NOTIFICATION PDF
– OFFICIAL WEBSITE LINK
Conclusion
The Kerala Airport Ground Staff Recruitment 2025 provides an excellent opportunity to embark on a successful career in aviation. With attractive salaries, job security, and the thrill of working in a vibrant industry, this is a chance you don’t want to miss. Remember, we do not charge any fees for this information; it has been gathered from official sources for your benefit. Apply today with KASPL and open the door to your aviation career!
