Hi friends! Are you ready to kickstart your career? Concentrix, through MRT Infotech, is on the lookout for enthusiastic individuals to join their team as Customer Support Executives. This is a fantastic opportunity to work with a globally renowned brand, supporting Google YouTube. If you’re a recent graduate or have some experience in customer service, mark your calendars for the upcoming walk-in interviews!
Concentrix: Customer Support Executive – International Voice Process
| Job Role | Customer Support Executive |
|---|---|
| Company | Concentrix (Hiring via MRT Infotech) |
| Qualification | Any Graduate |
| Experience | 0–3 Years |
| Salary | ₹2–4.2 LPA |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad, India |
| Skills/Requirements | Communication, Problem-solving, Customer service |
Job Summary/Overview
MRT Infotech is eager to fill the role of Customer Support Executive for Concentrix, a leader in global business services. This extensive hiring event offers over 100 openings to support Google YouTube. Join us on June 5th and 6th to embark on a rewarding career in customer support.
Key Responsibilities
– Manage inbound voice calls from users worldwide regarding Google YouTube.
– Address user inquiries about content, policies, and account assistance.
– Ensure high customer satisfaction through exceptional service delivery.
– Adhere to company guidelines during customer interactions.
– Accurately note customer interactions in internal systems.
– Achieve performance metrics and service quality standards outlined by the operations team.
Eligibility Criteria
Education:
– Any graduate from a recognized university (any stream).
Experience:
– Freshers are highly encouraged to apply.
– Experienced candidates with up to 3 years in customer service, particularly in international voice processes, are welcome.
– Preference will be given to immediate joiners.
Salary:
– Freshers: ₹3.8 LPA
– Experienced (up to 3 years): ₹4.2 LPA
Work Conditions & Benefits
– Work Mode: Work from Office (WFO)
– Shift Pattern: Rotational shifts with rotating week offs (5 days a week, 2 days off)
– Transport: One-way cab facility provided
– Growth: Work on an international project with career advancement opportunities
Interview Process
This will be a walk-in event consisting of the following stages:
1. Assessment Test: Basic aptitude and language skills evaluation.
2. Operations Round 1: An initial discussion with process leads.
3. Operations Round 2: Final assessment by senior team members.
Walk-in Dates:
– Wednesday, 5th June 2025
– Thursday, 6th June 2025
Interview Timing: 10:30 AM onwards (arrive by 9:00 AM for registration)
Interview Venue:
MRT Infotech
202, Lovely Mansion
Raj Bhavan Road, Somajiguda
Hyderabad 500082
How to Apply
To apply for this exciting opportunity, follow these steps:
1. Click the Application Link Provided below.
2. Prepare to attend in-person interviews on the specified dates.
3. Bring your updated resume, ID proof, and educational certificates.
4. Ensure you have a COVID-19 vaccination certificate.
Important Links
FAQs
Q1: What qualifications do I need to apply?
A1: A graduate degree in any stream is required.
Q2: Do I need prior experience to apply?
A2: Freshers are encouraged to apply, but candidates with up to 3 years of experience are also welcome.
Q3: What is the salary range for this role?
A3: The salary ranges from ₹2 LPA to ₹4.2 LPA depending on experience.
Q4: What should I bring to the interview?
A4: Please bring your updated resume, ID proof, educational certificates, and a COVID-19 vaccination certificate.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Don’t miss out on this fantastic chance to build your career with Concentrix! Join the dynamic world of customer support and make your mark.
