Hi friends! Are you on the lookout for a rewarding opportunity in the BPO sector? Foundever is hiring for an International Voice Process position in Hyderabad. If you possess excellent communication skills and a strong desire to provide outstanding customer service, we invite you to learn more about this exciting role.
Foundever: International Voice Process Job Opportunity
Job Overview
| Job Role | Details |
|---|---|
| Job Role | Customer Retention – Voice / Blended |
| Company | Foundever |
| Qualification | High School Diploma or equivalent |
| Experience | 0 – 4 years |
| Salary | 3-4.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Exceptional English communication skills |
Job Summary/Overview
The role at Foundever focuses on delivering exceptional customer service primarily through inbound calls. Responsibilities include addressing inquiries related to healthcare policy provisions and providing support in a dynamic environment. This position stands out due to its commitment to employee work-life balance and the opportunity to work during US business hours.
Key Responsibilities
- Provide accurate benefits and claims information to customers.
- Address customer inquiries regarding policy coverage and claim status.
- Research and discuss various aspects of insurance policies.
- Utilize electronic systems to deliver precise responses.
- Effectively manage customer inquiries through multiple channels, including calls, emails, and live chat.
- Execute necessary procedures for claim adjustments and maintain confidentiality.
- Pursue first call resolution through strong problem-solving skills.
- Follow client-specific processes professionally and courteously.
How to Apply
To take the first step toward this exciting opportunity, follow these instructions:
- Click the Application Link Provided below.
- Prepare your CV mentioning the job posting.
- Attend the walk-in interview scheduled from June 30th to July 5th, between 11:30 AM and 4:30 PM at Cyberpearl, Hitech City, Hyderabad.
- Engage in the interview process, including HR screening, interview rounds, and assessments.
FAQs
- What is the experience requirement for this role? We welcome applicants with 0-4 years of experience.
- Are there any specific educational qualifications needed? A High School Diploma or equivalent is required; any degree is preferred.
- Is transportation provided for employees? Yes, free transportation is available for employees commuting within a 30km radius.
- What is the working schedule for this position? The role requires working primarily during US business hours.
Important Links
This is your chance to join a global leader in the customer experience industry. At Foundever, you can not only improve your quality of life but also grow your career in a supportive environment. Don’t miss out on this outstanding opportunity; we look forward to seeing you at the interview!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
