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NoBroker – Customer Service Representative Job Overview
Job Overview Table
| Job Role | Customer Service Representative |
|---|---|
| Company | NoBroker |
| Qualification | No prior experience required |
| Experience | Entry-level |
| Salary | ₹2,40,000 / Year |
| Job Type | Work From Home |
| Location | Remote |
| Skills/Requirements | Excellent communication, interpersonal skills, MS-Office proficiency |
Job Summary/Overview
As a Customer Service Representative at NoBroker, you will play a crucial role in managing relationships with paid customers. This position involves understanding customer needs and helping them find the right tenant or housing solution. With a focus on interactive communication and customer trust, you will have a unique opportunity to enhance customer satisfaction while working in a flexible, remote environment.
Responsibilities
- Act as a relationship manager for paid customers.
- Build trust and sustainable relationships through open communication.
- Identify and assess customer needs diligently.
- Assist customers in finding suitable tenants or homes based on their requirements.
- Make outbound calls and handle inbound inquiries efficiently.
- Utilize internal tools to enhance customer service quality.
- Negotiate with leads on behalf of customers.
- Keep customers informed about their account progress.
- Adhere to communication guidelines and procedures.
- Strive to go the extra mile in delivering excellent customer service.
Requirements
- Strong verbal and written communication skills.
- Good interpersonal and analytical abilities.
- Effective decision-making skills.
- Proficiency in MS-Office, particularly Excel and Word.
How to Apply
If you are ready to take your career to the next level, follow these steps to apply:
1. Click the Application Link Provided below.
2. Fill out the application form carefully.
3. Submit your resume and any other required documents.
FAQs
1. Is prior experience necessary for this role?
No, NoBroker welcomes entry-level candidates and provides on-the-job training.
2. What is the salary range for this position?
The salary for the Customer Service Representative role is ₹2,40,000 per year.
3. Can I work remotely?
Yes, this is a work-from-home position, offering flexibility.
4. What skills do I need to possess?
Strong communication skills, proficiency in MS-Office, and good interpersonal abilities are ideal for this role.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
