Hi friends! Are you looking to launch your career in customer service? Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring for the role of Customer Service Executive, ideal for fresh graduates who possess excellent communication skills. Work from the comfort of your home while helping customers engage with Zomato’s Event Chat process.
Customer Service Executive at Startek (Aegis Customer Support Services Pvt. Ltd.)
Job Overview
| Job Role | Customer Service Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | 12th Pass / Graduate |
| Experience | 0 – 1 Year |
| Salary | CTC: 18k-19k |
| Job Type | Full Time, Permanent |
| Location | Remote (Work From Home) |
| Skills/Requirements | Excellent Hindi & English verbal skills |
Job Summary/Overview
As a Customer Service Executive at Startek, you’ll be primarily responsible for providing top-notch support for Zomato’s Event Chat process. This position is an excellent opportunity for both freshers and experienced candidates to immerse themselves in a dynamic work environment, all while working from home.
Key Responsibilities and Requirements
- Assist customers via the chat process for various events.
- Demonstrate strong customer service skills and a customer-first attitude.
- Handle inquiries promptly and efficiently, ensuring customer satisfaction.
- Work in rotational shifts, including night shifts.
- Maintain a stable internet connection and own a laptop.
- Participate in a structured interview process including an HR round and two technical rounds.
- Exhibit excellent verbal communication in both Hindi and English.
How to Apply
The process is simple!
1. Click the Application Link Provided below.
2. Fill in the necessary details on the application form.
3. Submit your application and wait for a response from the HR team.
Important Links
FAQs
1. What qualifications are required for this position?
Candidates should have completed at least their 12th standard or be graduates.
2. Is there a flexible work schedule?
The shifts are rotational and may include night duties, so flexibility is essential.
3. What is the salary range for this position?
The total cost to company (CTC) is between 18,000 to 19,000 INR, depending on experience.
4. Do I need any specific equipment to work from home?
Yes, you must have a reliable laptop and a stable high-speed internet connection.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.