Hi friends, are you looking for an exciting opportunity in the tech support sector? Tech Mahindra is hiring for a Service Desk – Tech Support International Voice position, perfect for both freshers and experienced candidates. With a competitive salary, growth opportunities, and a supportive work environment, this is a chance you don’t want to miss!
Tech Mahindra: Service Desk – Tech Support International Voice
Job Overview Table
| Job Role | Service Desk – Tech Support International Voice |
|---|---|
| Company | Tech Mahindra |
| Qualification | HSC, Undergraduates, Graduates, and Postgraduates |
| Experience | 0 – 5 years |
| Salary | 2.4 – 5 LPA |
| Job Type | Full Time |
| Location | Hyderabad (Bahadurpally) |
| Skills/Requirements | Excellent English communication, customer service skills, comfort with night shifts |
Job Summary/Overview
In this role at Tech Mahindra, you will handle inbound calls for international customers, addressing their queries with professionalism and clarity. Your goal will be to ensure outstanding customer satisfaction while resolving issues efficiently on the first call. This position is unique due to the comprehensive training and growth prospects available, making it a fantastic opportunity for career advancement.
Responsibilities and Requirements
- Manage incoming international customer calls with professionalism.
- Resolve customer queries effectively via voice communication.
- Provide exceptional service with clear and professional communication.
- Aim for first-call resolution to ensure high customer satisfaction.
- Be comfortable working rotational night shifts (5 days a week, with 2 rotational offs).
- Education: HSC, Undergraduates, Graduates, and Postgraduates welcome to apply.
- Excellent verbal and written communication skills in English.
- Availability for night shifts aligned with UK timings is required.
- Must not be pursuing regular education.
How to Apply
Interested candidates can follow these steps to apply:
1. Click the Application Link Provided below.
2. Prepare your resume, and make sure to include the name “Akhil.”
3. Attend the walk-in interview from April 6 to April 30, between 9:30 AM and 5:30 PM at Tech Mahindra, Bahadurpally.
4. Bring a printed copy of this job post and your resume.
FAQs
1. What are the eligibility criteria for this job?
Candidates should have excellent English communication skills, be comfortable with night shifts, and not be pursuing regular education.
2. What is the salary range for this position?
The salary ranges from 2.4 LPA to 5 LPA depending on experience.
3. Are there any growth opportunities in this role?
Yes, Tech Mahindra offers immense growth opportunities and career advancement for dedicated employees.
4. What are the working hours for this job?
The working hours will be in rotational shifts primarily aligned with UK timings.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Take advantage of this outstanding opportunity to join Tech Mahindra and elevate your career in the tech support industry! We look forward to seeing you at the walk-in interview. Good luck!