Hi friends, are you ready to take your career to the next level? Foundever is currently hiring for their International Voice Process position in Hyderabad! This is a fantastic opportunity to join a global leader in the customer experience industry that values employee well-being, growth, and a positive work culture.
Join Foundever: Your Gateway to an Exciting Career!
| Job Role | Details |
|---|---|
| Company | Foundever |
| Qualification | High School Diploma or any Degree Preferred |
| Experience | 0 – 5 years |
| Salary | 2.75 – 3.5 LPA |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Fluent in Business English, Strong Communication Skills |
Job Summary/Overview
This role at Foundever involves providing exceptional customer service primarily through inbound calls. You will address inquiries regarding healthcare policy provisions and cater to outbound calls as needed. With a competitive salary and an engaging work environment, this position is an attractive opportunity to grow your career.
Responsibilities and Requirements
- Deliver accurate information on benefits and claims to customers.
- Address policy coverage inquiries and claim statuses through inbound calls.
- Research options related to policy details and provider information.
- Navigate multiple systems to provide complete and accurate responses.
- Perform timely adjustments and notifications for claim changes.
- Enhance relationships with customers ensuring their needs are met.
- Handle inquiries professionally across various communication channels.
- Maintain detailed records of customer interactions and resolutions.
- Ensure adherence to compliance regulations and privacy policies.
- Participate in a structured interview process: HR Screening, Online Assessment, Manual Voice Assessment, Operations Interview.
How to Apply
If you’re excited about this opportunity, follow these steps to apply:
1. Click the Application Link Provided below.
2. Prepare your CV mentioning the job posting to ensure it catches the eye of the hiring team.
3. Attend the walk-in interview on the dates specified.
Important Links
FAQs
1. What qualifications do I need for this role?
A High School Diploma or any degree is preferred, along with fluent English communication skills.
2. What is the salary range for this position?
The annual CTC ranges from 2.75 to 3.5 lakhs.
3. Is prior experience required?
No, we welcome both freshers and experienced candidates, provided they have strong communication abilities.
4. What are the work hours like?
You will primarily work during US business hours, enjoying a 5-day work week with 2 rotational days off.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
In conclusion, Foundever is an excellent opportunity for those looking to make a mark in the customer service industry! Don’t miss your chance to be part of a dynamic team.