Hi friends! Are you looking for an exciting career opportunity in the tech support industry? Join Tech Mahindra as a Service Desk – Tech Support for International Voice, where you can enhance your career while helping customers resolve their queries. This role offers fantastic potential for growth within a globally recognized company.
Tech Mahindra – Service Desk – Tech Support International Voice
| Job Role | Details |
|---|---|
| Service Desk – Tech Support | Tech Mahindra |
| Qualification | HSC or above |
| Experience | 0 – 5 years |
| Salary | 2.4 LPA to 5.5 LPA |
| Job Type | Full-Time |
| Location | Hyderabad (Bahadurpally) |
| Skills/Requirements | Excellent Communication Skills |
Job Summary/Overview
As a Service Desk – Tech Support in International Voice at Tech Mahindra, you will handle inbound calls from international customers. Your primary responsibility will be to resolve customer queries while ensuring their satisfaction. This unique role allows you to work in a supportive environment while enhancing your communication skills and career growth.
Responsibilities
- Manage inbound international customer calls and resolve their queries effectively.
- Provide exceptional service through clear and professional communication.
- Ensure first-call resolution and maintain high customer satisfaction levels.
- Work comfortably in rotational night shifts, five days a week (with two rotational offs).
- Be open to both freshers and experienced candidates, as this role caters to all.
Requirements
- Education: HSC, Undergraduates, Graduates, and Postgraduates are welcome to apply.
- Excellent communication skills in English (verbal for voice and written for chat).
- Comfortable working night shifts (UK timings).
- Avoid regular academic commitments while applying.
How to Apply
To express your interest in this position, please follow these steps:
1. Click the Application Link Provided below.
2. Attend the walk-in interview scheduled from March 24th to April 3rd, from 9:30 AM to 12:00 PM.
3. Bring a copy of this article along with your resume, ensuring to include the name “Akhil” on it for reference.
Important Links
FAQs
1. What are the working hours for this position?
The role requires you to work in rotational night shifts, five days a week, with two rotational offs.
2. Is prior experience necessary to apply?
No, both freshers and experienced candidates are encouraged to apply, making it a great opportunity for anyone entering the job market or looking for a change.
3. What qualifications do I need to apply?
Candidates must have completed HSC or above. Undergraduates, Graduates, and Postgraduates can also apply.
4. Where is the walk-in interview located?
The interviews will be conducted at Tech Mahindra, Bahadurpally, Hyderabad, Telangana.
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Don’t miss this chance to kickstart your career with Tech Mahindra! We look forward to seeing you at the interview.