Hi friends! Are you searching for a dynamic role in the fintech industry? PhonePe is looking for a dedicated Onboarding Specialist to join their team in Bengaluru. This is an opportunity to work with one of India’s leading digital payments platforms, where your expertise will help shape the future of financial services!
Onboarding Specialist at PhonePe
Job Overview
| Job Role | P2M Offline Merchant Onboarding Specialist |
|---|---|
| Company | PhonePe |
| Qualification | Graduate |
| Experience | 0-3 years |
| Salary | Competitive |
| Job Type | Full-Time |
| Location | Bengaluru |
| Skills/Requirements | KYC experience, strong communication, attention to detail |
Job Summary
As a P2M Offline Merchant Onboarding Specialist at PhonePe, you will take charge of the entire offline onboarding process for merchants, ensuring thorough compliance with KYC norms. This role offers a unique opportunity to work in a fast-paced environment, ensuring that new merchants integrate smoothly into PhonePe’s ecosystem.
Key Responsibilities
- Merchant Onboarding: Oversee the complete offline onboarding operation for merchants, ensuring efficiency and accuracy in every step.
- KYC Verification: Conduct in-depth verification of merchant KYC documents to comply with regulatory and internal standards.
- Process Adherence: Ensure all onboarding activities align with company policies and regulatory guidelines.
- Coordination: Work alongside sales, business development, and compliance teams to address issues and speed up the onboarding process.
- Process Improvement: Identify avenues to enhance onboarding procedures, minimize turnaround time (TAT), and boost merchant satisfaction.
- Reporting: Produce and distribute regular reports on onboarding progress, KYC compliance, and key performance metrics.
Qualifications and Skills
- 0-3 years of experience in merchant onboarding, KYC verification, or a related field.
- Thorough understanding of domestic merchant KYC norms and regulatory requirements.
- Excellent communication and interpersonal skills.
- Familiarity with tools like Salesforce or other CRM platforms.
- Able to thrive under pressure and meet tight deadlines.
- Strong analytical abilities and keen attention to detail.
- Preferred: Experience in offline merchant onboarding in a financial services or fintech setting.
- Knowledge of P2M onboarding procedures.
- Multi-lingual capabilities.
How to Apply
If you’re ready to take on this exciting opportunity, follow these simple steps:
1. Click the application link provided below.
2. Fill out the application form with your details.
3. Attach your resume and any other necessary documents.
4. Submit your application.
Important Links
FAQs
- 1. What is the role of an Onboarding Specialist at PhonePe?
The Onboarding Specialist is responsible for managing the offline onboarding process for merchants, ensuring compliance with KYC norms and facilitating a seamless experience. - 2. What qualifications are necessary for this position?
Candidates need to have 0-3 years of experience in merchant onboarding or KYC verification and must demonstrate strong analytical and communication skills. - 3. What benefits does PhonePe offer to employees?
PhonePe provides a competitive salary, insurance benefits, wellness programs, and opportunities for professional development. - 4. Is prior experience in fintech required?
While experience in the fintech industry is preferred, candidates with relevant experience in related fields are also encouraged to apply.
At PhonePe, we maintain an inclusive culture that celebrates diversity and encourages innovation. This organization is dedicated to creating a supportive workplace for all employees, regardless of background.
Please note: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.