Hi friends! Are you looking for an exciting opportunity in the field of customer support? Tech Mahindra is on the hunt for talented individuals to join their team as Customer Support Executives. If you have a knack for problem-solving and providing excellent customer service, this could be the role for you!
Customer Support Executive at Tech Mahindra
Job Overview
| Job Role | Customer Support Executive |
|---|---|
| Company | Tech Mahindra |
| Qualification | Any Graduate |
| Experience | 0 – 3 years |
| Salary | 1.5 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Communication Skills, Customer Support, Empathy |
Job Summary/Overview
Tech Mahindra is seeking passionate individuals to take on the role of Customer Support Executive, where your primary responsibility will be to address customer inquiries through various channels—be it phone calls, emails, or chats. This role offers the chance to work in a dynamic environment with opportunities to enhance your skills and advance your career.
Responsibilities
- Respond to customer inquiries, concerns, and feedback through phone, email, or chat.
- Resolve customer issues by providing accurate information and effective solutions.
- Achieve sales targets by upselling and cross-selling products and services when applicable.
- Maintain detailed records of customer interactions using CRM software.
Requirements
- Proficiency in the English language, both spoken and written.
- Excellent verbal communication skills for positive interactions with customers.
- Strong ability to empathize with customer needs and concerns.
- Willingness to work night shifts on a rotational basis.
How to Apply
To join the Tech Mahindra family, follow these simple steps:
1. Click the Application Link Provided below.
2. Fill out the application form with your details.
3. Attach your resume and cover letter.
4. Submit your application and wait for a response from our team.
FAQs
1. What qualifications are necessary for this role?
You should have at least a graduate degree and possess fluent English communication skills.
2. Is prior experience in customer support required?
No, we welcome candidates with 0-3 years of experience.
3. Will I need to work night shifts?
Yes, the position requires you to work night shifts on a rotational basis.
4. What is the salary range for this position?
The salary offered ranges between 1.5 to 2.5 Lacs P.A.
Important Links
Ready to take your first step towards a fulfilling career? APPLY NOW
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.