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Hi friends! Are you looking for an exciting opportunity in the customer service industry? VXI Global Solutions is currently hiring for International Voice and Non-Voice Process positions and we want you to join our dynamic team. With a strong commitment to employee growth and satisfaction, VXI Global Solutions is the perfect place to advance your career in customer support.
VXI Global Solutions: International Voice and Non-Voice Process Positions Available
| Job Role | Details |
|---|---|
| International Voice and Non-Voice Process | Company: VXI Global Solutions Qualification: Minimum of two years college education Experience: 0 – 2 years Salary: 3,00,000 LPA for Freshers; 3.5 – 4 LPA for Experienced Job Type: Full Time, Permanent Location: Hyderabad Skills/Requirements: Customer support, English proficiency, International chat support preferred |
Job Summary/Overview
Join the VXI Global Solutions team in Hyderabad as a vital player in our International Voice and Non-Voice Process. This role provides a unique chance for both freshers and experienced professionals to make a difference in customer service. Key responsibilities include delivering outstanding support, troubleshooting customer queries, and utilizing feedback to enhance services.
Responsibilities/Requirements
- Provide customer support via calls and chat for international clients.
- Troubleshoot customer queries and requests effectively.
- Maintain customer satisfaction and manage expectations.
- Document customer interactions for future reference.
- Utilize technical expertise to resolve customer inquiries.
- Regularly assess customer feedback and implement improvement measures.
- Guide customers on utilizing the company’s services.
- Candidates should be open to working in night or rotational shifts.
- Minimum two years of college education required.
- Proficiency in the English language is essential.
- Prior experience in international chat support is a plus.
How to Apply
If you are excited about this opportunity, follow these simple steps to apply:
1. Click the Application Link Provided below.
2. Attend the walk-in interview held Monday to Friday from 11:00 AM to 1:00 PM.
3. Bring your resume and a government-issued ID for verification.
Important Links
FAQs
1. What are the working hours?
Employees are required to work in night or rotational shifts as needed.
2. Is there any experience required for freshers?
No prior experience is necessary for freshers; however, a minimum of two years of college education is required.
3. What is the salary range for this position?
The salary for freshers starts at 3,00,000 LPA, while experienced candidates can earn between 3.5 to 4 LPA.
4. Where is the company located?
The company is situated in Hyderabad, at Ascendas IT Park, Madhapur.
Let VXI Global Solutions be your next career destination, where growth and opportunities await you!
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.