Hi friends! If you’re looking for an exciting career opportunity, Sutherland is currently hiring freshers for the role of Dispute Management Specialist in Hyderabad. This is a remarkable chance to kickstart your career with a respected company known for its commitment to employee growth and exceptional service.
Sutherland: Your Gateway to a Rewarding Career
| Job Role | Details |
|---|---|
| Company | Sutherland |
| Qualification | Bachelor’s Degree |
| Experience | 0 – 1 years |
| Salary | 2.5-3 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Chargeback, Dispute Management, Attention to Detail |
Job Summary/Overview
As a Dispute Management Specialist at Sutherland, you will play a key role in analyzing chargeback claims and providing support to sellers during disputes. This position is unique as it offers a blend of financial operations and customer interaction, ensuring that you gain valuable experience in the financial services industry.
Responsibilities/Requirements
- Analyze cardholder accounts to determine the validity of chargeback claims.
- Support sellers with payment disputes by examining transactions and chargeback patterns.
- Manage case verification, ensuring meticulous logging and processing.
- Gather and assess relevant evidence; perform interviews as necessary.
- Verify reversal letters from sellers by liaising with card networks.
- Investigate account activities to establish the legitimacy of disputed payments.
- Maintain accurate documentation and escalate high-risk cases as needed.
- Utilize automated tools to minimize manual errors and assist decision-making.
What We Are Looking For
To succeed in this role, candidates should possess:
- A Bachelor’s degree.
- Up to 2 years of experience in dispute management or related sectors.
- Exceptional detail orientation and communication skills.
- The ability to work efficiently in a fast-paced environment.
- Technological proficiency and capability to follow structured processes.
How to Apply
If this opportunity excites you, follow these steps to apply:
- Click the Application Link Provided below.
- Send your resume to joselin.sandraa@sutherlandglobal.com.
- If you have any questions, feel free to contact 8825513939.
FAQs
- What qualifications do I need? A Bachelor’s degree is required.
- What if I have no experience? Freshers are welcome to apply, and training will be provided.
- Is there a night shift involved? Yes, candidates are expected to work in night shifts with rotational week-offs.
- What is the salary range? The salary ranges from 2.5 to 3 Lacs P.A.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.