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Sutherland: Your Next Career Adventure Awaits
| Job Role | International Voice Process – Customer Support |
|---|---|
| Company | Sutherland |
| Qualification | Any Graduate/Postgraduate |
| Experience | 0 – 2 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Excellent Communication, Analytical Skills, Customer Service |
Job Summary/Overview
Sutherland is looking to enhance its customer support team by hiring both freshers and experienced professionals. In this role, you’ll be providing exceptional support in an international voice process, ensuring customer satisfaction, and offering solutions promptly. The unique aspect of this position is its focus on excellence in communication and analytical skills, setting you up for growth and success in a dynamic work environment.
Responsibilities/Requirements
- Deliver effective customer support in an international voice process.
- Communicate with customers clearly and effectively.
- Exhibit exceptional analytical skills to resolve customer queries.
- Be responsible and committed to maintaining online content quality.
- Join immediately upon selection.
How to Apply
To kickstart your application for this fantastic opportunity with Sutherland, follow these steps:
1. Click the Application Link Provided below.
2. For walk-in interviews, mention “HR Chandana” at the top of your resume.
3. Ensure you are within a 15km radius of the office for the cab facility.
Important Links
FAQs
1. What are the working hours for this role?
The position operates on a 5-day work week with 24×7 rotational shifts and 2 days of rotational week-offs.
2. Is there any cab facility available?
Yes, a two-way cab facility is available within a 15km radius from the office based on shift timings.
3. Do I need any prior experience?
No prior experience is necessary; freshers are also welcome to apply!
4. What should I expect during the interview process?
Prepare for discussions focusing on your communication skills and ability to handle customer queries effectively.
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