Hi friends! If you are on the lookout for a remote job as a Customer Care Executive, we’ve got an exciting opportunity for you at Startek (Aegis Customer Support Services Pvt. Ltd.). This role allows you to work from home while supporting delivery partners and ensuring excellent customer experiences. Read on to discover more about this fulfilling position!
Startek Customer Care Executive (WFH – Blinkit Voice)
| Job Role | Customer Care Executive |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Qualification | Graduate or Undergraduate |
| Experience | 0 – 5 years |
| Salary | 1.5-1.75 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Remote |
| Skills/Requirements | Excellent communication skills, laptop with minimum 8 GB RAM and Windows 10, Wi-Fi |
Job Summary/Overview
In the role of Customer Care Executive at Startek, you will primarily be responsible for handling delivery partner queries and providing effective solutions via phone. This position is unique as it offers the convenience of working from home while being a vital part of a dynamic team that values customer experience.
Responsibilities/Requirements
- Address delivery partner inquiries and resolve issues efficiently.
- Maintain excellent communication skills to ensure positive interactions.
- Possess a laptop with at least 8 GB RAM and Windows 10.
- Commit to a permanent work-from-home setup, with Wi-Fi availability.
- Participate in on-the-job training and adapt to a fast-paced environment.
- Work a 9-hour shift, which includes 8 hours of production and 1 hour of split breaks.
- Complete a series of evaluations during the interview process, including HR, operations, and client evaluations.
- Available to work six days a week with one rotational week off.
How to Apply
To apply for this exciting opportunity, follow these steps:
1. Click the Application Link Provided below.
2. Fill out the application form with the required information.
3. Await further instructions regarding the interview process.
Important Links
FAQs
1. Do I need prior experience to apply?
No, both freshers and experienced candidates are welcome to apply for the Customer Care Executive position.
2. What equipment do I need for this job?
You will need a laptop with a minimum of 8 GB RAM and Windows 10, along with a stable Wi-Fi connection.
3. What is the work schedule like?
The position requires a 9-hour shift, which includes 8 hours of active working time and 1 hour of breaks. The work week consists of 6 days with 1 rotational day off.
4. Is there training provided for this role?
Yes, on-the-job training will be provided to help you acclimate to your responsibilities.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
This opportunity at Startek presents a promising path for anyone eager to start or advance their career in customer support while enjoying the benefits of remote work. Don’t hesitate, apply today!