Hi friends! Are you a fresh graduate looking to kick-start your career in the tech industry? Look no further than HCLTech, where we’re eager to welcome new talent into our team! As a Technical Troubleshooting Support Executive, you will play a crucial role in enhancing customer experiences. This entry-level position in Hyderabad is perfect for freshers from non-technical backgrounds.
HCLTech – Technical Troubleshooting Support Executive
Job Overview
| Job Role | Technical Troubleshooting Support Executive |
|---|---|
| Company | HCLTech |
| Qualification | BA, BCom, BBA, BSc, BMS |
| Experience | 0 years |
| Salary | 50,000 – 2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, India |
| Skills/Requirements | Excellent communication skills, basic computer knowledge |
Job Summary/Overview
As a Technical Troubleshooting Support Executive at HCLTech, you will be responsible for addressing customer queries via email and chat support while providing effective solutions to their issues. This role presents a fantastic opportunity for fresh graduates to develop essential skills in a dynamic environment.
Responsibilities
- Manage and respond to customer queries via email and chat support.
- Deliver timely and effective solutions for customer issues.
- Enhance your communication and problem-solving skills.
- Collaborate with team members to improve customer satisfaction.
- Stay updated on product knowledge to assist customers effectively.
Requirements
- Excellent written and verbal communication skills.
- Freshers from non-technical backgrounds: BA, BCom, BBA, BSc, BMS.
- Basic understanding of computer applications and software.
- A positive attitude and eagerness to learn.
How to Apply
If you’re excited about this opportunity, follow these steps to apply:
1. Click the Application Link Provided below.
2. Prepare your resume highlighting your qualifications.
3. Selected candidates will be contacted via phone for further interviews.
Important Links
FAQs
1. What qualifications are required for this role?
The company is specifically looking for fresh graduates from non-technical backgrounds such as BA, BCom, BBA, BSc, and BMS.
2. Is prior experience necessary?
No prior experience is necessary, as this position is open to freshers.
3. What skills are essential for success in this role?
Excellent communication skills, both written and verbal, along with a basic knowledge of computer applications, are crucial.
4. Where will this job be based?
The job is located in Hyderabad, India.
About HCLTech
HCLTech is a global leader in technology services and consulting, known for its commitment to innovation. With more than 218,000 employees spread across 59 countries, HCLTech provides top-notch digital, engineering, cloud, and AI services to clients in various industries including Healthcare, Financial Services, and Retail.
Please remember that we do not charge any fee; this information is for informational purposes only and has been sourced from official websites.