Wikasta Business and Technical Solutions Pvt. Ltd. – Customer Service Representative
| Job Role | Company |
|---|---|
| Customer Service Representative | Wikasta Business and Technical Solutions Pvt. Ltd. |
| Qualification | Experience |
|---|---|
| 10th / 12th / Diploma / Graduate (any stream) | Not specified |
| Salary | Job Type |
|---|---|
| ₹ 2.4 LPA – 4.2 LPA | Work From Home |
| Location | Skills/Requirements |
|---|---|
| Remote | Excellent communication, basic MS Office knowledge |
Job Summary/Overview
As a Customer Service Representative at Wikasta, you will act as the first point of contact for customers, handling inquiries via phone, email, or chat. This role is crucial in ensuring customer satisfaction by delivering prompt and accurate responses to their questions and resolving issues efficiently. Join a company that values your contribution and where your efforts lead to tangible improvements in customer service.
Responsibilities
- Handle customer inquiries through phone, email, or chat.
- Provide accurate information and resolve issues promptly.
- Maintain detailed records of customer interactions and follow-up actions.
- Coordinate with internal teams when necessary.
- Ensure high levels of customer satisfaction and service quality.
Requirements
- Education: 10th / 12th / Diploma or Graduate in any stream.
- Excellent verbal and written communication skills.
- Good interpersonal and decision-making abilities.
- Basic knowledge of MS Office applications such as Excel and Word.
- Willingness to work 6 days a week.
- Flexible availability for day shifts between 8 AM – 10 PM.
- A laptop with a webcam and a stable internet connection is essential for remote work.
How to Apply
To express your interest in the role, follow these simple steps:
Click the Application Link Provided below:
Important Links
FAQs
1. What qualifications do I need to apply for this position?
You need to have completed at least the 10th grade, with a diploma or graduation in any stream being preferred.
2. What skills are important for this role?
Excellent communication skills, familiarity with MS Office, and good interpersonal abilities are key for success in this role.
3. Is this position remote?
Yes, this position allows you to work remotely from your home.
4. What are the working hours?
The role requires flexibility to work day shifts, with timings between 8 AM and 10 PM, and you will work 6 days a week.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.