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Sutherland: Your Next Career Adventure in the International Non-Voice Process
Job Overview
| Job Role | Customer Retention – Non Voice |
|---|---|
| Company | Sutherland |
| Qualification | Undergraduate and Graduates |
| Experience | 0 – 2 years |
| Salary | 2.5 – 3 Lacs P.A. |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Excellent Communication, Fluency in English |
Job Summary
At Sutherland, we are eager to welcome new talents into our team! The role involves handling non-voice customer support for our international clients, focusing on product and technical support. What sets this position apart is the growth opportunity, as you’ll gain essential skills in customer interaction while working in a vibrant office atmosphere.
Responsibilities
- Engage with international customers through non-voice communication channels.
- Provide product and technical support to resolve customer inquiries.
- Contribute to a positive customer experience by effectively solving problems.
- Collaborate with team members to improve service delivery.
- Participate in training and assessments to enhance expertise.
Requirements
- Fluent in English with excellent communication skills.
- Candidates must reside within a 25 Km radius of the office.
- Freshers and candidates with up to 2 years of experience can apply.
- Availability for 24/7 rotational shifts, with five working days.
- Immediate joiners preferred; virtual interviews are not available.
- Pursuing education candidates and out-of-station candidates are not eligible.
How to Apply
If you’re interested in this exciting opportunity, follow these steps:
- Click the Application Link Provided below.
- Walk in for the interview between January 7th and January 13th, from 10:30 AM to 2:30 PM.
- Location: Sutherland, 7th Floor, Divya Sree Building, Lanco Hills Technology Park, Hyderabad, Telangana 500089.
- Mention ‘HR Naveen’ on the top of your resume upon arriving.
FAQs
1. What are the working hours for this position?
The role requires availability for 24/7 rotational shifts, with five working days each week.
2. Are both freshers and experienced candidates eligible?
Yes! The position is open to both freshers and candidates with up to 2 years of experience.
3. Is work from home an option?
No, this position requires candidates to work from the office only.
4. What should I bring to the interview?
Please bring an updated resume and mention ‘HR Naveen’ at the top.
Important Links
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
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