Hi friends! Are you looking for an exciting career opportunity in the customer service industry? Sutherland, a leading organization in the business process management sector, is currently hiring for their International Non-Voice Process. This role is perfect for freshers and experienced candidates who excel in communication and want to contribute to a dynamic team. Read on to learn more about this exciting opportunity!
Sutherland – International Non-Voice Process Job Opportunity
Job Overview
| Job Role | Customer Retention – Non Voice |
|---|---|
| Company | Sutherland |
| Qualification | Graduation Not Required |
| Experience | 0 – 2 years |
| Salary | 2.25 – 3 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Fluent in English, Excellent Communication Skills |
Job Summary/Overview
Join Sutherland’s International Non-Voice Process team and play a vital role in providing exceptional product and service support to clients across the globe. This position stands out because it offers a chance to interact with international customers while working in a supportive and growth-oriented environment.
Responsibilities
- Handle non-voice processes for international clients, particularly in markets like the U.S. and Dubai.
- Provide product and service support or technical assistance to resolve customer issues.
- Assist in maintaining customer satisfaction by ensuring timely and effective solutions.
- Work in rotational shifts, committed to delivering excellent service during all hours.
Requirements
- Must be fluent in English with excellent communication skills.
- Candidates should reside within a 25 km radius of the office.
- Freshers and experienced candidates (6 months minimum) are welcome to apply.
- Both undergraduates and graduates are eligible.
- Available for 24/7 shifts with rotational week offs.
- Immediate joiners are preferred; no virtual interviews are available.
- Candidates currently pursuing education are strictly not eligible.
How to Apply
To apply for this fantastic opportunity, follow these steps:
1. Click the Application Link Provided below.
2. Prepare your resume and mention the name ‘Naveen HR’ at the top.
3. Attend the walk-in interview during the scheduled timeline: 19th December – 30th December, from 10.30 AM to 2.30 PM.
FAQs
- What are the working hours? The role involves working in rotational shifts with 24/7 availability.
- Is there a virtual interview available? Unfortunately, there is no virtual interview option; only in-person interviews will be conducted.
- What if I live outside the eligibility radius? Candidates living beyond 25 km from the office premises are not eligible for this position.
- Is prior experience required? No prior experience is necessary, but experience in a non-voice process is a bonus.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites. Sutherland never requests payment or favors in exchange for job opportunities.
If you’re passionate about customer service and communication, don’t miss out on this fantastic opportunity with Sutherland!