Hi friends! Are you ready to take the next step in your career? Join Genpact’s walk-in drive for Customer Service roles on December 8th, 2025, in Hyderabad. This is a fantastic opportunity for fresh graduates or those with limited experience looking to work with a leading global enterprise and be a part of a dynamic and innovative environment.
Genpact Customer Service Roles Walk-In Drive
Job Overview
| Job Role | Customer Service |
|---|---|
| Company | Genpact |
| Qualification | Any Graduate (except Law) |
| Experience | 0 – 3 years |
| Salary | Not Disclosed |
| Job Type | Full-Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Proficiency in English and Hindi |
Job Summary/Overview
At Genpact, you’ll have the opportunity to help shape the future through AI and digital innovation. As a Customer Service professional, you will be essential in addressing customer queries, providing timely solutions, and ensuring a seamless customer experience. What sets this position apart is the chance to work at the cutting edge of technology in a supportive and growth-oriented environment.
Responsibilities
- Provide chat and voice support to customers, handling multiple inquiries simultaneously.
- Offer timely solutions based on available resources and company policies.
- Understand and replicate customer issues while reporting relevant feedback.
- Collaborate with various departments to gather required information for customer support.
- Stay updated on client processes and policies to better assist customers.
- Upsell relevant products based on customers’ needs and business nature.
How to Apply
Ready to make a mark with Genpact? Follow these simple steps to apply:
- Click the Application Link Provided below.
- Prepare the necessary documents: two passport-size photographs (one to be pasted on your resume), two copies of your resume, and your original Aadhar card.
- Attend the walk-in interview on December 8, 2025, between 11:30 AM and 1:00 PM at the venue mentioned below.
Venue Details
Genpact
Plot No. 14/45, IDA Uppal,
Habsiguda, Hyderabad 500079
Important Links
FAQs
1. What qualifications do I need to apply?
You need to be a graduate (any field except Law) with proficiency in English and Hindi.
2. What is the experience required for this role?
The position is open to candidates with 0 – 3 years of customer service experience.
3. Is there a specific dress code for the interview?
Business casual attire is recommended for the walk-in interview.
4. Can I apply if I have graduated from a diploma program?
No, this role is specifically for graduates (excluding diploma holders).
Disclaimer
We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Join Genpact and take your career to new heights while being part of a company that innovates and drives change!