Hi friends, are you looking for an exciting opportunity to join a leading company in the e-grocery sector? Bigbasket is currently hiring for the position of Customer Support Associate, and we have all the details you need to apply!
Customer Support Associate at Bigbasket
| Job Role | Details |
|---|---|
| Company | Bigbasket |
| Qualification | Any (10+2, Diploma, Degree) |
| Experience | 0 – 4 years |
| Salary | 2-2.5 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad, Ameerpet |
| Skills/Requirements | Good communication skills, team player, flexible shifts, typing speed 20-25 WPM |
Job Summary
As a Customer Support Associate at Bigbasket, you will play a vital role in ensuring customer satisfaction by addressing their concerns over the phone. This position offers a unique chance to engage with customers from across India and contribute to the exceptional service standards Bigbasket is known for.
Key Responsibilities
- Communicate with customers over calls to resolve inquiries and issues.
- Ensure customer satisfaction by following established procedures and guidelines.
- Maintain accurate records of customer interactions.
- Work collaboratively as part of a team in a fast-paced environment.
- Flexibility to work rotational shifts as needed.
- Engage effectively with customers in English, Hindi, and Telugu (or Marathi/Bengali).
Requirements
- Good communication skills in the specified languages.
- Ability to work as part of a team and maintain a positive work attitude.
- Minimum typing speed of 20-25 WPM.
- Age limit: 30 years.
- Freshers are encouraged to apply; B-tech, MBA, and PG freshers need not apply.
How to Apply
To apply for the Customer Support Associate position at Bigbasket, follow these simple steps:
- Click the Application Link Provided below.
- Come for a walk-in interview any day from December 1st to December 5th between 11:00 AM and 4:00 PM.
- Visit: BigBasket, 7-1-618/ATC/506, 507, 508, 5th Floor, Aditya Trade Centre, Ameerpet, Hyderabad.
- Contact Shilpa at +91-9511921087 for any queries (please send messages only; calls will not be answered).
- Send your CV via WhatsApp for quicker processing.
FAQs
Q1: What qualifications do I need to apply?
A1: Any educational qualification (10+2, Diploma, Degree) is acceptable, but B-tech, MBA, and PG freshers are not eligible.
Q2: What is the salary for this position?
A2: The starting salary is 2 LPA with additional benefits like PF, ESIC, and internet allowance.
Q3: Is there a specific language requirement?
A3: Yes, candidates must have good communication skills in English, Hindi, and either Telugu, Marathi, or Bengali.
Q4: What are the working conditions?
A4: The initial training will be conducted in-office for three months, followed by work-from-home arrangements with occasional office days.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.