Hi friends! Are you ready to kickstart your career with a global IT leader? Capgemini is seeking talented individuals for its Off-Campus Hiring for the Contact Support Group (CSG) aimed at 2025 graduates. This is a golden opportunity for freshers looking for a rewarding start in IT infrastructure support and customer service.
Capgemini Off-Campus Hiring for Contact Support Group (CSG) – 2025 Graduates
| Job Role | Details |
|---|---|
| Company | Capgemini |
| Qualification | Any 3-year Degree or Diploma |
| Experience | Fresher |
| Salary | ₹3.25 LPA |
| Job Type | Full-Time |
| Location | Noida |
| Skills/Requirements | Communication Skills, IT Knowledge |
Job Summary/Overview
Capgemini is offering fresh graduates an exciting role within their Contact Support Group, where you will serve as a vital connection to customers needing assistance with IT infrastructure. This position is perfect for graduates with strong communication skills and an interest in troubleshooting tech issues. Come and join a globally recognized company where your efforts can make a real impact!
Responsibilities/Requirements
- Provide exceptional customer support via voice, email, chat, and self-service portals.
- Diagnose and resolve issues related to internet connectivity and password resets.
- Manage service tickets with accurate categorization and prioritization.
- Maintain effective communication throughout issue resolution.
- Utilize AI tools to enhance customer service and operational efficiency.
- Continually update and maintain the knowledge base for future reference.
- Embrace a proactive approach to resolving customer issues.
How to Apply
To become a part of Capgemini’s dynamic team, please follow these steps:
1. Click the application link provided below.
2. Register or log in on the Superset platform.
3. Complete your profile with educational information and documents.
4. Apply for the Capgemini Contact Support Group role designated for the 2025 Batch.
5. Await a notification regarding your application status through email or the Superset dashboard.
FAQs
- What qualifications are required for this role? Candidates should have any 3-year graduation degree or diploma.
- Is experience necessary to apply? No, this position is open to freshers.
- Does Capgemini provide training? Yes, you will receive training to enhance your skills and knowledge in IT support.
- What are the working hours? Candidates should be open to 24×7 rotational shifts.
Important Links
In conclusion, Capgemini stands as a beacon of opportunity, offering new graduates a platform to launch their careers in IT. Don’t miss your chance to be part of their innovative team and grow within the dynamic world of technology!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.