Hi friends! Are you looking for an exciting opportunity in the customer service field? Zomato Process is currently seeking passionate individuals to join their team as Customer Service Executives for Voice and Chat processes. This is a fantastic chance to work with a leading corporate in the BPO industry. Let’s dive into the details!
Zomato Process – Customer Service Executive (Voice/Chat Process)
| Job Role | Customer Service Executive |
|---|---|
| Company | Zomato Process |
| Qualification | Graduation (not mandatory) |
| Experience | 0 – 5 years |
| Salary | 2 – 4.5 Lacs P.A. |
| Job Type | Full-time, Permanent |
| Location | Thane, Navi Mumbai, Dombivli |
| Skills/Requirements | Fluent in Hindi and English, customer service experience |
Job Summary/Overview
Zomato Process is on the lookout for talented Customer Service Executives to enhance their team. This role involves managing customer service queries related to a telecom partner in a premium voice process. You’ll enjoy a vibrant work environment with opportunities to grow, and flexibility in your working hours!
Responsibilities/Requirements
- Provide exceptional customer service in both Voice and Chat processes.
- Engage with customers from a telecom partner, ensuring satisfaction and resolving queries effectively.
- Grads with relevant chat/voice customer service experience are preferred.
- Be flexible to work in rotational shifts and handle six days of work per week, with one rotational off.
- Willingness to travel on your own and accommodate a non-fixed week off on Sundays.
- Comfortable working in a 24/7 environment (open to both male and female applicants).
How to Apply
Ready to be a part of Zomato Process? Follow these simple steps to apply:
- Click the Application Link Provided below.
- Fill out the application form with complete details.
- Attach your updated resume and submit your application.
FAQs
1. What qualifications do I need to apply for this position?
Answer: While a formal graduation degree is preferred, it is not mandatory. Relevant experience in customer service is essential.
2. What is the working schedule?
Answer: The position requires six working days with rotational shifts. One week off is given on a rotational basis.
3. Are both males and females eligible to apply?
Answer: Yes, Zomato Process welcomes applications from both male and female candidates.
4. What is the salary range for this role?
Answer: The salary for this position ranges from 2 to 4.5 Lakh CTC per annum.
Important Links
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.
Join Zomato Process today to embark on a fulfilling career path in customer service! We look forward to seeing your application!