Hi friends, are you ready to kickstart your career with one of India’s leading IT firms? Tech Mahindra is excited to announce mass hiring for the position of Technical Support/Service Desk Associate. Join a dynamic team where you can grow and excel in an innovative environment!
Tech Mahindra Mass Hiring | Technical Support/Service Desk
| Job Role | Details |
|---|---|
| Company | Tech Mahindra Ltd. |
| Qualification | Any Graduate |
| Experience | 0–5 Years (Freshers Eligible) |
| Salary | ₹3–5 LPA (Expected) |
| Job Type | Full-time, Permanent |
| Location | Across India (Work from Office/Hybrid/Remote) |
| Skills/Requirements | Strong communication skills, IT support knowledge, customer service experience |
Job Summary/Overview
Tech Mahindra is on the lookout for enthusiastic individuals to fill the Technical Support/Service Desk position. In this role, you will be the first point of contact for customers, assisting them with their technical issues while enhancing your skills in a supportive environment.
Key Responsibilities
- Answer customer queries through phone, chat, or email.
- Troubleshoot technical issues related to software and hardware.
- Log issues in the internal ticketing system for tracking.
- Collaborate with engineering teams for complex problem-solving.
- Maintain high standards of customer satisfaction.
- Document all resolutions effectively.
- Engage in regular training to stay updated on new tech.
Educational Qualification
Candidates applying for the Technical Support/Service Desk role at Tech Mahindra should have:
- A Bachelor’s degree in any stream.
- Eligibility for 2020–2025 batches.
- Excellent communication skills in English.
- Basic knowledge of IT is a plus.
How to Apply
If you’re eager to join Tech Mahindra, follow these simple steps:
1. Click the Application Link Provided below.
2. Visit Naukri.com and search for “Tech Mahindra Technical Support/Service Desk”.
3. Review job details to confirm your eligibility.
4. Complete the online application form.
5. Upload your resume and wait for a recruiter to contact you.
Frequently Asked Questions (FAQs)
1. What experience do I need to apply?
No prior experience is necessary; freshers are welcome to apply!
2. What is the salary range for this position?
The expected salary is between ₹3 LPA to ₹5 LPA, depending on skills and experience.
3. Is this position remote or office-based?
The position may be office-based, hybrid, or remote based on project requirements.
4. Does Tech Mahindra provide training?
Yes! Comprehensive training is provided to help you build essential skills.
Important Links
Don’t miss out on this fantastic opportunity with Tech Mahindra, where you can begin your career and grow in an enriching environment!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.